Manager Program Management 3

Description

Key Responsibilities

• The Manager Program Management 3, reporting to the CSD Program Management Delivery Manager, will:
• Deliver in-person program management training sessions to current Program Managers, ensuring that learning objectives are met with clarity and impact.
• Develop and adapt course materials and training content that resonate with both new and experienced program managers.
• Utilize real-world examples and best practices to drive participant engagement and facilitate open, insightful discussions.
• Assess training effectiveness through participant feedback and evaluation data, continuously refining content to meet participant needs and align with enterprise standards.
• Analyze and report on cohort outcomes and key metrics (e.g., completion, evaluation results, business impact), synthesizing insights and recommendations from stakeholders to demonstrate cohort effectiveness and inform continuous improvement.
• Collaborate with subject matter experts and internal stakeholders to align training initiatives with organizational goals.
• Manage travel and logistics associated with training sessions, ensuring seamless execution of on-site events.
• Provide guidance and coordination to any supporting delivery staff (e.g., project managers, logistics support) to ensure consistent, high-quality cohort delivery.
• Why Join Us: This role offers the opportunity to shape the learning journeys of current and future program management leaders. You will work within an innovative environment that values continuous improvement, interactive learning, and the sharing of best practices. Join us to make a significant impact on the development of program management leaders.

Basic Qualifications

• Bachelor’s degree with at least 10 years of experience OR Master’s degree with at least 8 years of experience.
• Demonstrated experience in Program Management applying key concepts such as risk management, change management, EVMS, financial acumen, and program baselining
• Demonstrated experience in delivering and supporting in-person training programs with a strong focus on engagement and practical application
• Exceptional presentation and communication skills, with the ability to articulate complex concepts in a clear and relatable manner
• Proven ability to work effectively in dynamic environments, managing multiple projects and travel requirements (up to 50% travel)
• Demonstrated experience leading a team, including setting direction, providing coaching and feedback, and driving delivery against commitments

Preferred Qualifications

• Strong interpersonal skills and the ability to foster a collaborative training environment
• Demonstrated adaptability and resourcefulness in addressing diverse training challenges and audience needs
• Experience working with cohort-based learning models, adult learning principles, or learning and development initiatives.
• Master’s degree in Business, Management, STEM, or a related field or professional certification (e.g., PMP)