Manager, Product Management – Mastercard Payment Gateway Services (MPGS)

Purpose and team

Role overview

Product direction and delivery

• Own and prioritize roadmaps and delivery for assigned focus areas, aligned with EEMEA and global strategy, customer demand, commercial opportunity, and delivery readiness.
• Research customer needs and market opportunities, including through interviews, and turn insights into product direction and requirements.
• Align business priorities, customer outcomes, product requirements, and technology delivery; oversee technical and business requirements.
• Drive go-to-market planning, commercialization, and adoption of product capabilities.
• Connect internal teams and external stakeholders to build, launch, and scale products.

Experience and qualifications

• Proven agile product management experience; payments, financial services, technology, or a related discipline is ideal.
• Strong understanding of payment products, gateway services, processing platforms, or fintech solutions is preferred.
• Experience in user research, market and competitive awareness, cross-functional collaboration, and customer-focused product decisions.
• Strong written and verbal communication; able to manage priorities and ambiguity in a fast-paced environment.
• Working knowledge of market assessments, product plans, roadmaps, business cases, pricing inputs, timelines, and research outputs.
• Bachelor’s degree in business, technology, or a related field, or equivalent professional experience.
• A technical background is advantageous; an advanced degree or relevant professional certification is preferred but not required.

Security responsibilities

• Follow Mastercard security policies, protect the confidentiality and integrity of accessed information, report suspected security violations or breaches, and complete mandatory periodic security training.