Manager - Procurement Operations

Overview

Digital Transformation & Systems Enablement

• Lead procurement system optimization initiatives, including enhancements of Oracle Fusion/EBS, document management systems, and other systems & platforms.
• Ensure system-driven compliance by embedding procurement policies and Delegation of Authority (DOA) within ERP systems.
• Oversee the implementation of key system functionalities, including contract management, bank guarantees, procurement planning, PO/contract variations, and digital procurement platforms (public tenders).
• Provide functional leadership with strong expertise across procurement, finance, and IT to drive integrated system solutions.
• Support end-to-end ERP system transformation initiatives, including system design, testing, data migration, and user adoption; proactively identify and troubleshoot issues, provide solutions, or coordinate with relevant teams to ensure timely resolution.

Continuous Improvement & Transformation

• Drive a culture of continuous improvement within procurement operations & system usage.
• Lead transformation initiatives aligned with organizational strategy (digitalization, governance, service excellence).
• Support strategic procurement objectives such as cost optimization, transparency, and supplier engagement.

Stakeholder Engagement & Capability Building

• Leading the cross function activities between procurement, finance, IT, and end users.
• Establish and maintain strong stakeholder relationships to ensure alignment and service excellence.
• Lead procurement awareness initiatives, onboarding programs, and user training sessions.
• Promote a shift from transactional procurement to a value-driven and user-enabled model.
• Develop and manage procurement SLAs to enhance transparency and service quality.

Procurement Operations Management

• Oversee day‑to‑day procurement system operations, perform quality control, manage escalations, and ensure efficiency, accuracy, and compliance across all activities.
• Ensure all procurement transactions are recorded probably and executed correctly in line with approved policies, procedures, and Delegation of Authority (DOA).
• Maintain high standards of documentation, data integrity, and audit readiness.

Governance, Compliance & Risk Management

• Lead the implementation and operational governance of ERP‑enabled procurement processes, ensuring effective execution, compliance, and continuous enhancement of procurement controls, policies, procedures, and Delegation of Authority (DOA).
• Ensure implementation and consistent application of approved procurement templates, contracts, and documentation across the organization.
• Monitor and control single-source and sole-source procurement practices, ensuring proper justification and compliance.
• Drive proactive audit readiness and implement corrective actions to eliminate audit risks.
• Introduce and manage classification mechanisms (e.g., non-procurement transactions) to enhance reporting accuracy and governance.
• Periodically review Delegation of Authority (DOA), policies, and procedures to maintain compliance and relevance.

Process Improvement & Standardization

• Identify and implement process improvements to enhance efficiency, reduce cycle time, and eliminate rework.
• Standardize procurement processes including transactions creation, data entry, and documentation practices.
• Develop clear guidelines and user-friendly procedures to improve procurement service delivery.
• Establish and maintain a centralized procurement knowledge base and templates library.

Performance Management & Reporting

• Develop, monitor, and report procurement KPIs, ensuring alignment with departmental objectives.
• Conduct regular performance analysis to identify risks, gaps, and improvement opportunities.
• Support procurement savings tracking and financial performance monitoring.
• Lead structured reporting processes (e.g., monthly KPI tracking, quarterly closing activities).

Procurement Planning & Financial Alignment

• Lead the operational development, implementation, and monitoring of the Procurement Plan, ensuring alignment with approved budgets, financial controls, and procurement priorities.
• Collaborate closely with finance to ensure budget availability, forecasting accuracy, and expenditure tracking.
• Perform any other duties as requested and provide support to the line manager.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Supply Chain, or related field.
• It is preferable to have a specialized certificate in the field.

Experience

• Preferably 6 to 8 years of experience in procurement operations, preferably within ERP‑enabled or government environments, including transformation initiatives.
• Proven experience in:
• ERP systems: Oracle EBS / Fusion for procurement, finance, and system workflow.
• In-depth understanding of Procure-to-Pay (P2P) full-cycle processes and accounting principles.
• Procurement governance and policy development.
• Experience with other systems, including but not limited to contracts management systems, PCM systems, procurement planning systems, and document management systems.
• Process improvement and digital transformation initiatives.
• Systems integration across ERP, procurement, finance, and related platforms.
• Performance management and KPI reporting.
• Experience working in government entities, preferably within local Abu Dhabi organizations.