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Manager, Process Engineering

Canada Post
Montréal, CAN
Full-time
Entry
Onsite
Discovered 5 days ago
Process engineeringLean methodologyProcess managementSix Sigma Green BeltSix Sigma Black BeltChange management

Full Job Posting

Role overview

Leads process analysts and engineers and develops improvement plans and strategies for processes and work centers.

Drives national standardization of procedures and product flow at Canada Post.

Employment is full-time and permanent; the posting states a bilingual imperative language requirement (CBCC).

Engineering and operational improvement

  • Manage the local process engineering team, assign resources, and ensure appropriate use of Lean, process management, Six Sigma, and change management.
  • Lead projects improving lead time, productivity, equipment utilization, effectiveness, quality, sortation accuracy, product flow, space optimization, and health and safety.
  • Use change management and stakeholder management to support positive internal and external customer experiences.
  • Provide capacity, resource utilization, performance impact, and gap analyses for fact-based investment and improvement decisions.
  • Implement national or regional corporate and operational projects associated with assigned value streams or core processes.

Planning, governance, and team leadership

  • Set Required-to-Operate work-center staffing levels, 24-hour operating strategies, and machine schedules for product lines from induction through delivery.
  • Act as National Engineering functional authority for assigned processes and decision-maker on changes recommended by local Operations.
  • Ensure approved engineering projects follow the Engineering Design Process and meet weekly Sciforma governance requirements.
  • Guide process engineers as subject matter experts and coordinate improvement planning with Operations.
  • Develop the team through performance management, career development, coaching, and team building.

Audits and safety

  • Ensure engineers and frontline staff use approved audit checklists and corrective action plans address identified non-compliance.
  • Present to Joint Health and Safety and evaluate employee ideas for improving work tasks or processes.

Education and experience

  • Completed undergraduate engineering degree, preferably in Industrial, Management, or Process Engineering.
  • PEng designation required or to be completed within one year of hire.
  • Lean Six Sigma Green Belt required; Black Belt preferred.
  • Three to five years of relevant functional experience and at least two years in a supervisory capacity.
  • Unionized-environment experience is an asset; experience managing unionized employees is preferred.

Other qualifications

  • Demonstrated team leadership, ability to motivate and influence, strong project management, and ability to prioritize resources, timelines, and deliverables.
  • Able to balance customer needs and communicate effectively with stakeholders using varied media.
  • Logistics industry experience is preferred.
  • Travel availability up to 40% may be required.
  • Self-development and team-development interest and track record are considered an asset.

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