Manager Operations

Experience

• Having 6-8 years of operations experience.
• Having experience of handling projects. Experience of successfully managing teams of highly skilled individuals; able to motivate and set the tone for the team. Evidence of very good prioritizing, planning and organizing skills. Ability to comprehend and minimize operational risks including wide understanding of audit controls and compliance requirements. Ability to manage and develop a team staff across a diverse range of processes within an operational environment. Ability to maintain control, direction and motivation of staff in an ever-changing environment.
• Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy, including the Group Compliance Policy. Be aware of the Operational Risk scenario associated with the role and act in a manner that takes account of operational risk considerations. To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Need to be aware of the Operational Risk scenario associated with their role, and to ensure that all actions during their employment with HSBC take account of the likelihood of operational risk occurring. Ensuring management information and ad hoc reports are produced in a timely manner. Actively participate & contribute to the team in improving processes, productivity & quality of service maximizing efficiency. Excellent teamwork and leadership skills. Analytical skills, with ability to recognize areas for development.
• Excellent verbal and written communication skills. A positive self-starter. Evidence of strategy design implementation with sound understanding of internal / external business environment. Evidence of having taken difficult decisions in a complex operational environment including Human Resource related issues. Evidence in quality improvement, reducing cost and increase in productivity
• Be aware of the Operational Risk scenario associated with the role and act in a manner that takes account of operational risk considerations. Evidence of very good prioritizing, planning and organizing skills. This position is expected to coordinate with various HSBC functions, namely: Front Office Risk Analytics, Markets Middle Office, Product Control, Traded Risk Management, Collateral Management & Compliance.
• Ability to manage and develop a team staff across a diverse range of processes within an operational environment. Ability to maintain control, direction and motivation of staff in an ever-changing environment. Ensuring management information and ad hoc reports are produced in a timely manner.
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