Manager - Operational Readiness -50011339- DA3

General Summary

Essential Duties and Responsibilities

• 1. Lead the development and implementation of integrated operational readiness strategies, plans, schedules and governance frameworks.
• 2. Own readiness reporting for assigned scopes, including milestones, dependencies, risks, issues, decisions and evidence of completion.
• 3. Coordinate operational requirements with project delivery and ensure readiness needs are reflected in design, commissioning and handover activities.
• 4. Drive development and assurance of operating models, SOPs, workforce, training, OS&E, technology, facilities and service mobilisation plans.
• 5. Lead cross-functional readiness reviews, workshops, inspections, rehearsals, trials and activation decision gates.
• 6. Oversee permit, licence and regulatory readiness planning in coordination with accountable functions and external authorities.
• 7. Establish acceptance criteria and ensure readiness evidence is complete, accurate and suitable for management assurance.
• 8. Identify critical gaps and direct mitigation plans to protect safety, compliance, customer experience and opening dates.
• 9. Prepare executive reports and recommendations, and escalate material blockers requiring leadership decisions.
• 10. Manage consultants and service providers within assigned scope, including deliverable quality, schedule and performance.
• 11. Provide direction, coaching and quality review to readiness team members and workstream owners.
• 12. Lead lessons learned and continuous improvement of operational readiness processes, tools and standards.

Qualifications

• Bachelor’s degree in business administration, engineering, operations management, project management or a related discipline. Master’s degree is preferred.

Professional Certifications (if required)

Years of Experience