Manager of Workplace Operations
Role Overview
The Office & Facilities Manager manages the day-to-day facilities operations, workplace services, and office environment for Everfox office locations.
The role ensures workplaces remain safe, secure, functional, and business-ready while delivering consistent, responsive facilities services that support employees and business operations.
The position coordinates office operations, workplace services, facilities service providers, and site operating budget activities while supporting workplace improvements, maintaining operational readiness, and helping ensure compliance with physical security and regulatory requirements.
Success is measured through dependable execution, sound judgment, responsive service, effective communication, and well-coordinated workplace operations.
Reporting to the Director of Global Facilities, the Office & Facilities Manager serves as the primary facilities representative for site operations for up to five (5) sites.
The role is responsible for maintaining efficient workplace operations, administering local facilities programs, supporting employee-facing services, and ensuring facilities activities are executed safely, professionally, and in accordance with company requirements.
The position applies professional judgment to prioritize work, resolve operational issues, coordinate vendors, and support a positive workplace experience.
The role will have the responsibilities set forth below in addition to other responsibilities identified from time to time by the Director of Global Facilities.
Full Job Posting
Key Responsibilities:
- Office & Facilities Operations
- Manage day-to-day office operations to maintain safe, functional, and business-ready workplaces.
- Manage daily facilities operations and workplace services.
- Facilitate office moves, seating changes, and workplace logistics supporting business needs.
- Monitor workplace conditions and resolve facilities-related operational issues.
- Maintain facilities documentation, operating procedures, and site records.
- Workplace Services & Employee Experience
- Deliver responsive workplace services that support employees and daily business operations.
- Manage conference rooms, common areas, office amenities, mail, shipping, and other workplace services.
- Support onboarding, offboarding, and other workplace activities with local stakeholders.
- Respond to workplace requests and facilitate timely resolution of facilities-related issues.
- Maintain a professional, welcoming, and well-functioning workplace environment.
- Facilities Maintenance & Vendor Coordination
- Manage facilities services that support reliable building operations.
- Coordinate day-to-day activities of facilities service providers.
- Monitor vendor performance, preventive maintenance activities, and service completion.
- Review service documentation and invoices for accuracy and completeness.
- Work with landlords and property management to address routine building matters.
- Safety, Security & Regulatory Compliance
- Support safe, secure, and compliant workplace operations.
- Support workplace safety, emergency preparedness, and business continuity activities.
- Maintain documentation supporting physical security, regulatory compliance, and operational readiness.
- Support internal and external inspections, audits, and compliance reviews affecting workplace operations.
- Coordinate completion of assigned corrective actions resulting from inspections or audits.
- Maintain established physical security processes, including access control coordination, visitor management, and related site requirements.
- Identify and communicate facilities-related risks affecting employee safety, security, or business operations.
- Workplace Initiatives & Operational Readiness
- Support workplace improvements and initiatives while maintaining operational continuity.
- Execute assigned components of approved workplace initiatives, office improvements, and Return-to-Office activities. Support of these activities include local coordination and program management.
- Facilitate workplace readiness, move activities, signage, and operational transitions.
- Work with site stakeholders to schedule facilities activities while minimizing disruption to business operations.
- Support transition of completed workplace improvements into normal operations.
- Financial Administration
- Support administration of site operating budgets and related financial activities supporting facilities operations.
- Track operating expenses and maintain budget records.
- Review invoices, purchase requests, and supporting documentation for accuracy and completeness.
- Process routine purchases in accordance with established procurement procedures.
- Collaboration & Communication
- Build effective working relationships that support workplace operations.
- Work closely with site leadership, service providers, and internal stakeholders (including the Operational Security and Information Technology function) to support day-to-day operations.
- Communicate planned facilities work, workplace updates, and service interruptions affecting office operations.
- Support implementation of departmental and site workplace initiatives through effective collaboration.
- Operational Planning & Reporting
- Maintain operational information that supports effective facilities management.
- Maintain accurate facilities records, vendor information, and operational documentation.
- Monitor service requests, maintenance activities, and routine operational information.
- Prepare regular operational updates.
- Recommend practical improvements that enhance workplace operations.
- Key Qualifications:
- Bachelor's degree in Facilities Management, Business Administration, or a related field, or equivalent experience.
- Five or more years of progressively responsible experience in facilities management, office operations, workplace services, or related discipline.
- Experience managing office operations, facilities vendors, and workplace services in a corporate environment.
- Experience administering operating budgets and supporting workplace projects.
- Strong organizational, communication, customer service, and problem-solving skills.
- Proficiency with Microsoft Office and facilities or workplace management systems.
- Core Competencies:
- Vendor & Service Coordination
- Workplace Services
- Safety, Security & Compliance Support
- Operational Planning & Organization
- Problem Solving & Judgment
- Communication & Collaboration
- Customer Service
- Continuous Improvement
- A reasonable estimate of the base salary range for this role is:
- $76,500.00-107,400.00 USD
- The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our Talent Acquisition team will provide specific information regarding bonus eligibility and benefits offerings.
- Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. If there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.
- Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected].
- Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
- Applicants must have the right to work in the location to which you have applied.
- #LI-DO1
Qualifications
- Bachelor's degree in Facilities Management, Business Administration, or a related field, or equivalent experience.
About Everfox
Private high-assurance cybersecurity company securing government and enterprise data across cross-domain, threat-protection, and insider-risk environments.
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