Manager of Technical Assistance

About All Our Kin

All Our Kin is a national nonprofit organization that trains, supports, and sustains family child care educators. Through our programs, family child care educators, who nurture our youngest learners from their own homes, succeed as small business owners and early childhood specialists. In turn, parents have access to high-quality, affordable child care, and infants and toddlers gain the enriching experiences that prepare them to succeed.

All Our Kin is recognized as a national model and has been proven to raise the quality, availability, and sustainability of family child care. Today, we serve over 1,100 family child care educators in Connecticut and New York. In addition, we have worked with agencies in more than 25 states through training and technical assistance, reaching 45,000 children a year, and through our policy initiatives, we are shaping a new vision for family child care in the U.S.

At All Our Kin, we use a strength-based, high-touch approach to support educators through the licensing process, business and educational coaching, and much more. As we approach our 25th anniversary, we are seeking to hire dedicated innovators who share our vision of a family child care workforce that is supported, fairly compensated, and treated equitably.

We live by our mission, and extend the same support to our staff as we do our educators. We seek to build a team that reflects the diversity we celebrate in our communities. We strive to grow as individuals and as an organization to end systems of oppression and promote justice. We encourage individuals of all backgrounds to apply for this position and do not discriminate on any basis prohibited by applicable law.

THE OPPORTUNITY

Staffed family child care networks provide transformative and lasting connections that build and sustain child care. In these networks, paid, specialized staff members provide services and resources to family child care educators. In turn, educators take on leadership roles, build relationships with coaches, develop peer connections, achieve goals they set for their businesses, and enhance children's learning and development in their programs.

Through our technical assistance, All Our Kin leverages decades of experience and proven outcomes from implementing networks to partner with teams in developing their own.The Manager of Technical Assistance works closely with internal subject matter experts to develop tools and content that support organizations in the field while strengthening All Our Kin’s visibility, credibility, and engagement with potential partners. The Manager of Technical Assistance also coaches and delivers trainings with partners based on the resources.

Education: 5–7 years of experience in technical assistance, coaching, consulting, resource production, communications, or related roles

Experience:

Strong writing, editing, and content development skills Experience translating complex ideas or expertise into accessible resources or learning materials Experience developing toolkits, guides, training resources, webinars, learning events, and digital knowledge platforms Background in the provision of services and resources for family child care Understanding of adult learning theory Experience in facilitation and coaching Ability to manage multiple projects and collaborate with diverse teams

Strong writing, editing, and content development skills

Experience translating complex ideas or expertise into accessible resources or learning materials

Experience developing toolkits, guides, training resources, webinars, learning events, and digital knowledge platforms

Background in the provision of services and resources for family child care

Understanding of adult learning theory

Experience in facilitation and coaching

Ability to manage multiple projects and collaborate with diverse teams

Nonprofit Experience: Experience in professional services, nonprofits, advisory organizations, or mission-driven environments is preferred

Skills & Competencies

Content and resource development

Research and evaluation

Technical assistance design

Project management

Collaboration with subject matter experts

Written communication and storytelling

Monitoring and evaluation of knowledge products

Technical Skills:

Proficiency with Canva and Constant Contact

Proficiency with project management software (e.g., Asana, Monday.com).

Strong data analysis and synthesis skills for interpreting project outcomes and trends.

Comfort with Google Workspace, Zoom facilitation, and CRM or database tools.

Professional Skills:

Experienced and able to

Articulate the unique benefits of home-based child care to a variety of stakeholders Set priorities and manage multiple, multifaceted projects simultaneously in a fast-paced, deadline-driven environment Inhabit an entrepreneurial approach, flexibility, and drive Offer, receive, and respond to regular feedback

Articulate the unique benefits of home-based child care to a variety of stakeholders

Set priorities and manage multiple, multifaceted projects simultaneously in a fast-paced, deadline-driven environment

Inhabit an entrepreneurial approach, flexibility, and drive

Offer, receive, and respond to regular feedback

Eager to build on knowledge and understanding of:

Family child care and family child care networks The most pressing challenges and opportunities in early care and education, especially as they relate to family child care

Family child care and family child care networks

The most pressing challenges and opportunities in early care and education, especially as they relate to family child care

Possesses strong:

Ability to take complex information and organize it into clear, structured, useful knowledge that others can understand and apply Written and verbal communication skills, including the ability to clearly communicate complex information and to tailor communication for different audiences Interpersonal and facilitation skills, and has experience building strength-based relationships with partners and communities of diverse backgrounds and experiences (including in a virtual format)

Ability to take complex information and organize it into clear, structured, useful knowledge that others can understand and apply

Written and verbal communication skills, including the ability to clearly communicate complex information and to tailor communication for different audiences

Interpersonal and facilitation skills, and has experience building strength-based relationships with partners and communities of diverse backgrounds and experiences (including in a virtual format)

Personal Attributes:

Passion for building the capacity of organizations across the country to effectively increase the supply, quality, and sustainability of family child care.

Cultural competency and commitment to diversity, equity, and inclusion

Ability to work independently and as part of a team

Flexibility and adaptability in a dynamic environment

Strong ethical standards and professional integrity

All Our Kin is seeking a Manager of Technical Assistance to help external organizations build and sustain their own staffed family child care networks. In this role, you will collaborate with internal subject matter experts to design impactful tools, content, and resources. You will also directly coach and train partner organizations, leveraging All Our Kin's proven model to expand early childhood education access and strengthen the organization's national visibility and partnerships.

Assist with the design and implementation of a strategy for developing open access technical assistance resources.

Design and deliver high-quality thought leadership and technical assistance materials, such as:

Technical assistance guides and toolkits

Blog posts

Case studies

Frameworks and models

Webinars and presentation materials

Ensure resources are clear, practical, equity-centered, visually appealing and on-brand.

Assist with setting and tracking outcomes for the TA resource strategy and identifying opportunities to improve or expand technical assistance offerings based on utilization, feedback, partner needs and emerging trends.

Develop and maintain strong, trust-based relationships with partners, funders, and collaborators.

Conduct outreach to prospective partners and support the cultivation of new relationships.

Represent All Our Kin at conferences, convenings, and sector events.

Contribute to communications and marketing efforts by recruiting for TA engagements and supporting marketing in its initiatives.

When you join All Our Kin, you join the best community - game-changers who care passionately about creating equitable outcomes through thriving child care programs. As we scale All Our Kin’s reach, we strive to maintain the collaborative, values-centered environment that is our hallmark and to continually invest in the backbone of our organization: our talented, mission-driven team.

We know that you can only give your all when we give ours. All Our Kin is an equal-opportunity employer and recognizes that diversity and opportunity are fundamental to children’s lives and our work. We offer competitive salaries and benefits, a flexible schedule, and the opportunity to work with a team of skilled, motivated, and committed professionals.

When you commit to All Our Kin, we commit to you. Some of the benefits we offer include but are not limited to:

Compensation & Benefits

Application review and screening

Initial phone/video interviews

In-person/virtual panel interviews

Reference checks

Final decision and offer

Timeline: 1 to 3 Months

All Our Kin is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from candidates of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

We strongly encourage applications from individuals who identify as members of underrepresented communities and those with lived experience relevant to our mission.

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to support the organizational mission and goals.