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Manager - Marketing Operations

S&C Electric Company
Chicago, USA
Full-time
Manager · 7+ years experience
Hybrid
Discovered 1 weeks ago

Full Job Posting

Key Responsibilities

  • Project and Workflow Administration
  • Serve as the primary administrator for Workfront, maintaining system configuration, user support, governance standards, and platform effectiveness for the marketing organization.
  • Configure, maintain, and optimize project workflows, intake processes, request queues, proofing workflows, dashboards, and reporting to improve efficiency and visibility.
  • Develop and maintain standardized templates, workflow practices, and governance guidelines that support effective project execution, prioritization, and resource utilization.
  • Marketing Operations Technology Administration
  • Implement and optimize a Digital Asset Management (DAM) tool to support asset organization, governance, and accessibility.
  • Administer and optimize Highspot to ensure the sales team can efficiently access current, approved marketing content and resources.
  • Establish and optimize technology supporting an integrated editorial calendar, enabling visibility, coordination, and planning across marketing teams and channels.
  • Manage platform governance, user access, taxonomy, documentation, and standards across marketing operations technologies.
  • Evaluate and implement new technologies that streamline operations, address evolving business needs, and improve team productivity.
  • Performance Measurement & Analytics
  • Lead the development and governance of marketing KPIs and performance measurement frameworks.
  • Oversee the creation and maintenance of dashboards, scorecards, and executive reporting.
  • Ensure reporting consistency across integrated marketing campaigns and activities (e.g., web, email, social, events).
  • Translate performance data into actionable recommendations that improve marketing effectiveness.
  • Campaign Planning, Management & Optimization
  • Govern the marketing editorial calendar, ensuring strategic alignment, visibility, prioritization, and coordination across initiatives.
  • Serve as the central project management lead for cross-functional marketing campaigns, ensuring stakeholders are aligned on timelines, deliverables, dependencies, and outcomes.
  • Develop and maintain campaign governance standards, workflows, templates, and processes that improve consistency and execution.
  • Drive mid- and post-campaign reviews and recommendations to optimize campaigns and improve future planning, execution, and results.
  • Governance & Operational Excellence
  • Monitor operational KPIs and identify opportunities to improve efficiency and resource utilization.
  • Lead change management initiatives related to marketing processes and platforms.
  • Train users and drive platform adoption across the marketing organization.
  • Monitor system usage and identify opportunities to improve efficiency and utilization.
  • What you’ll Need To Succeed:
  • Required:
  • Bachelor's degree in Business, Information Systems, Data Analytics, Statistics, Computer Science, or a related field.
  • 5-7+ years of progressive experience leading Marketing Operations, Marketing Technology, Digital Marketing, Analytics, or related functions.
  • Proven people leader with a track record of developing talent, building high-performing teams, and driving accountability and professional growth.
  • Demonstrated expertise administering and optimizing enterprise marketing operations platforms, including project management, workflow management, collaboration, and resource planning tools.
  • Experience leading the strategy, governance, and administration of Digital Asset Management (DAM) platforms, such as Bynder, Acquia, or Aprimo.
  • Experience administering and optimizing Adobe Workfront.
  • Advanced knowledge of marketing analytics, KPI development, dashboarding, and performance measurement, including experience with Power BI, Tableau, or similar business intelligence platforms.
  • Deep expertise in web analytics and digital measurement, including Google Analytics 4 (GA4), Google Tag Manager (GTM), event tracking strategy, tag governance, and data quality management.
  • Experience with sales and enablement technologies, such as Salesforce and Highspot.
  • Proven success leading cross-functional process improvement and change management initiatives that drive operational efficiency and organizational effectiveness.
  • Strong experience establishing governance frameworks, documenting business processes, and standardizing workflows across complex marketing organizations.
  • Deep understanding of B2B marketing operations, campaign execution, attribution, performance measurement, and marketing technology ecosystems.
  • Preferred:
  • Experience working with marketing automation, CMS, and customer data platforms.
  • Experience leading operational transformation initiatives within a complex B2B or manufacturing organization.
  • S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [email protected].
  • No fixed deadline
  • #LI-KD1

Qualifications

  • Bachelor's degree in Business, Information Systems, Data Analytics, Statistics, Computer Science, or a related field.
  • Experience with sales and enablement technologies, such as Salesforce and Highspot.

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