Manager, Manufacturing Operations
Role Overview
The Manager of Manufacturing Operations is responsible for strengthening the operating model, process discipline, and execution infrastructure within the Manufacturing organization.
This role partners closely with Manufacturing leadership to support organizational transformation, improve cross-functional coordination, and establish consistent processes that enable reliable execution, clear accountability, and continuous improvement.
The role serves as a trusted advisor to Manufacturing leadership and provides hands-on leadership for process improvement, standard work, meeting cadence, documentation practices, organizational planning support, and transformation initiatives.
While this position does not currently have direct reports, it is expected to influence across teams, drive follow-through, and help convert leadership priorities into practical, sustainable operating practices.
Essential Functions and Responsibilities Partner with the SVP Manufacturing and Manufacturing leadership team to support the ongoing transformation of the organization and support all the manufacturing scaling activities.
Responsible for milestone tracking, cost tracking & CAPEX forecast, project & program execution, Lead and coordinate manufacturing operations activities that improve process consistency, execution discipline, communication, and organizational effectiveness.
Coordinate implementation and tracking of product changes, ensuring established processes are being followed.
Translate leadership priorities into actionable plans, process improvements, meeting structures, documentation, and follow-up mechanisms.
Develop, maintain, and improve Manufacturing operating processes, standard work, reference materials, and related documentation.
Support Manufacturing leadership meetings, town halls, business reviews, and planning forums by preparing materials, coordinating inputs, tracking actions, and ensuring timely follow-through.
Drive continuous improvement initiatives focused on Manufacturing processes, project execution, risk management, lessons learned, documentation control, and cross-functional alignment.
Identify process gaps, unclear ownership, execution risks, and improvement opportunities; recommend and help implement practical solutions.
Coordinate with Manufacturing leaders, HR, Finance, Product, Operations, and other stakeholders on organizational planning, headcount planning, reporting structures, budget inputs, and related business processes.
Support implementation and adoption of tools, templates, metrics, and governance practices that improve Manufacturing visibility, accountability, and decision-making.
Facilitate collaboration across Manufacturing teams to ensure consistent practices, reduce duplication, and support a scalable operating model.
Prepare executive-level summaries, communications, updates, and presentations related to Manufacturing processes, organizational changes, and improvement initiatives.
Maintain confidentiality and exercise sound judgment when handling sensitive organizational, employee, project, and business information.
Minimum Qualifications Bachelor’s degree in business, manufacturing, operations, project management, or a related field; equivalent experience may be considered.
Minimum of 5 years of experience in manufacturing operations, project management, process improvement, operational excellence, business operations, or a related function.
Key Skills for This Role
Full Job Posting
Minimum Qualifications
- Bachelor’s degree in business, manufacturing, operations, project management, or a related field; equivalent experience may be considered. Minimum of 5 years of experience in manufacturing operations, project management, process improvement, operational excellence, business operations, or a related function. Experience supporting technical, manufacturing, manufacturing, energy, or product development organizations preferred. Demonstrated experience improving processes, creating standard work, managing cross-functional initiatives, and driving follow-through without direct authority. Strong proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint.
Preferred Qualifications
- Project Management Professional (PMP), Lean Six Sigma, operational excellence, or continuous improvement certification preferred. Experience working within a matrixed manufacturing or product development environment. Experience supporting transformation initiatives, organizational redesign, governance processes, leadership operating rhythms, or enterprise process improvement. Experience developing executive-level communications, dashboards, trackers, presentation materials, or decision-support documents. Knowledge, Skills, and Abilities Strong process orientation with the ability to move from recommendations to implementation and sustained adoption. High degree of business judgment, discretion, and ability to work with senior leaders on sensitive organizational priorities. Ability to influence, organize, and drive accountability across functions without formal reporting authority. Strong written and verbal communication skills, including the ability to summarize complex information clearly for leadership audiences. Strong problem-solving, analytical, organizational, and follow-up skills. Ability to manage multiple priorities, deadlines, and stakeholders in a changing environment. Comfort working with ambiguity and helping define structure where processes, ownership, or expectations are not yet fully established. Collaborative style with the ability to build trusted relationships across technical and non-technical teams. Work Environment and Physical Requirements Primarily office-based work with regular interaction with Manufacturing leadership and cross-functional stakeholders. May require occasional travel between company locations or to support business meetings, as needed. Ability to sit or stand for extended periods and use a computer and standard office equipment.
- Bachelor’s degree in business, manufacturing, operations, project management, or a related field; equivalent experience may be considered. Minimum of 5 years of experience in manufacturing operations, project management, process improvement, operational excellence, business operations, or a related function. Experience supporting technical, manufacturing, manufacturing, energy, or product development organizations preferred. Demonstrated experience improving processes, creating standard work, managing cross-functional initiatives, and driving follow-through without direct authority. Strong proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint.
About FuelCell Energy
Public clean-energy manufacturer supplying utility-scale fuel-cell power, carbon capture, and hydrogen systems to utilities, industry, and municipalities.
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