Manager, Learning and Development
Role Overview
Leads the design, development, delivery, and continuous improvement of learning programs, content, and facilitation practices.
Develops Merchant and Vendor functional capabilities, frameworks, processes, and systems using instructional design methodology.
Implements the Merchant learning architecture and curriculum roadmap through blended learning.
Key Skills for This Role
Full Job Posting
Role overview
Leads the design, development, delivery, and continuous improvement of learning programs, content, and facilitation practices.
Develops Merchant and Vendor functional capabilities, frameworks, processes, and systems using instructional design methodology.
Implements the Merchant learning architecture and curriculum roadmap through blended learning.
Learning program delivery
- Develops and maintains learning programs, resources, and performance support tools.
- Assesses learning needs and knowledge gaps and creates solutions for capability development and operational objectives.
- Reviews, adapts, quality-assures, and enhances learning content with stakeholders and subject matter experts.
- Promotes facilitation best practices, develops training resources, facilitates learning, and improves instructional capabilities.
- May contribute to train-the-trainer programs, facilitation standards, and learning environment improvements.
- Evaluates effectiveness through performance analysis and feedback and recommends continuous improvements.
- May oversee project execution, support governance, develop team capabilities, and ensure compliance with organizational policies and standards.
Minimum qualifications
- The available description ends during the minimum qualifications section; full qualification details are not provided.
Pay range
- The listed pay range is $91,900 to $126,390; the posting does not specify a compensation cadence.
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