Manager - Key Accounts & Public Relations (SKMC)

About This Role

Job Description This role leads SEHA’s charity and public relations strategy by managing donor relationships, building new partnerships across government and public sectors, and ensuring charity initiatives align with patient and organizational needs. It oversees the planning, execution, and performance evaluation of charity programs and public engagement activities while ensuring strong governance, compliance, and reporting. The role also supports communications to enhance SEHA’s reputation and drives initiatives that strengthen the overall impact of charity and partnership programs.

Responsibilities

• Manage end ‑ to ‑ end relationships with existing donors and philanthropic partners
• Maintain structured engagement plans to strengthen donor retention and contribution levels
• Handle sensitive donor and financial information with strict confidentiality
• Lead SEHA’s overall charity and public relations strategy to support patient access and community engagement
• Align initiatives with clinical, finance, and operations teams to support organizational priorities
• Support communication plans that enhance SEHA’s reputation with public and government stakeholders
• Identify, evaluate, and secure new partnerships with government bodies and public sector organizations
• Build structured outreach strategies to attract new donors and expand funding source
• Drive initiatives that increase financial contributions and long ‑ term strategic value
• Plan, coordinate, and implement charity campaigns and community outreach initiatives
• Ensure all activities are delivered on time, on budget, and aligned with patient and organizational needs
• Manage cross-functional collaboration with internal teams
• Track key metrics including funds raised, partnership outcomes, and patient impact
• Develop dashboards, reports, and presentations for senior leadership
• Evaluate the impact and effectiveness of charity initiatives and recommend improvements
• Maintain strong governance and documentation across all charity-related activities
• Ensure compliance with SEHA policies, regulatory requirements, and ethical standards
• Oversee proper approvals, record ‑ keeping, and audit ‑ ready documentation

Qualifications Required:

• Bachelor's degree or equivalent in Engineering or in a relevant technical discipline OR Diploma in relevant field with 3 years of additional experience
• 6-8 years of relevant experience in a similar industry with minimum of 5 years in managerial role
• Proficiency in English language
• MS Office and computer proficiency
• Strong analytical and problem-solving skills
• Ability to meet goals and deadlines

Good communication skills

Desired

• Master's degree or equivalent in Engineering or in a relevant technical discipline
• Experience in a large healthcare facility
• Proficiency in Arabic Language
• Ability to deal with multiple issues simultaneously (multitask) and move them all towards resolution

About Us Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.

SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.

About The Team Sheikh Khalifa Medical City (SKMC) is a flagship tertiary hospital in the UAE and the largest teaching medical center in Abu Dhabi. The hospital has pioneered multiple innovative medical technologies locally and regionally, establishing itself as a market leader and setting new benchmarks for the sector. Major achievements include; the first Transplant Center in the UAE and the sole provider of paediatric transplant services in the Emirate of Abu Dhabi, the largest Cardiac Science program for paediatrics and adults and the only Paediatric Cardiac Surgery Program in Abu Dhabi, the first accredited Chest Pain Center in the region and outside the United States. SKMC is committed to providing exceptional and comprehensive adult surgical and medical services in its inpatient and outpatient facilities. SKMC also manages a Biosafety Level 3 Laboratory (BSL3) and a 125-bed Behavioural Sciences Pavilion, the largest mental care facility that provides adults and paediatrics services.