Manager - Key Accounts
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Key skills for this role
About the Role
The Sales & Key Account Manager is responsible for identifying, acquiring, and managing commercial customers and tenants for Global Auto Hub.
Key Skills for This Role
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Overview
- The Sales & Key Account Manager is responsible for identifying, acquiring, and managing commercial customers and tenants for Global Auto Hub.
- The role focuses on:
- Tenant acquisition
- Customer relationship management
- Commercial lead generation
- Automotive trader and ecosystem engagement
- Key account development
- Support of occupancy and commercial growth targets
• Responsibilities: Tenant Acquisition & Sales
- Identify and approach potential tenants and commercial customers
- Generate and manage commercial sales pipeline
- Conduct customer outreach, presentations, and commercial meetings
- Support leasing discussions for:
- o Showrooms
- o Warehouses
- o Workshops
- o Commercial spaces
- Coordinate customer requirements internally
- Support commercial negotiations and proposal preparation
- Maintain CRM and sales activity tracking
- ________________________________________
2. Key Account Management
- Build and maintain long-term relationships with strategic customers
- Act as primary contact point for assigned key accounts
- Understand customer operational and commercial requirements
- Support onboarding and customer integration processes
- Ensure high customer satisfaction and retention
- Identify upselling and cross-selling opportunities within the ecosystem
- ________________________________________
3. Automotive Ecosystem Engagement
- Develop relationships with:
- o Automotive traders
- o Used vehicle exporters
- o Fleet operators
- o Logistics companies
- o Inspection and service providers
- o Mobility and automotive ecosystem stakeholders
- Support ecosystem expansion initiatives
- Identify new business opportunities and customer segments
- ________________________________________
4. Market Intelligence & Customer Insights
- Monitor market developments and customer trends
- Gather customer feedback and commercial insights
- Provide competitor and pricing observations
- Support refinement of commercial offerings and customer journey concepts
- ________________________________________
5. Events & Commercial Representation
- Represent Global Auto Hub at:
- o Industry events
- o Trade fairs
- o Networking events
- o Customer meetings
- Support organization of promotional and ecosystem engagement activities
- Contribute to brand visibility and market awareness
Qualifications: Educational and Technical Qualifications
Bachelor’s degree in Business Administration, Sales, Marketing, Automotive Business, or related field
Minimum 10 years of experience in:
B2B sales
Key account management
Automotive or trade-related industries
Proven customer relationship management capability
Strong communication and negotiation skills
Experience working with commercial targets and sales pipelines
Fluent in English
Language Skills
- Arabic, Chinese, German, Russian, or other additional languages are advantageous
- Years of Experience:
- 10 years
- Nature of Experience:
- Experience in automotive trading, mobility, logistics, freezone, or industrial ecosystems
- GCC market experience
- Existing regional customer or trader network
- CRM system experience
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