Manager – International QA
Role Overview
Manages Wendy’s international QA programs for food safety, quality, nutrition, sanitation, production, CSR, and animal welfare.
Geographic scope includes Europe, Asia Pacific, the Middle East, and Central Asia, covering more than 15 countries.
The role includes supervision and coaching of QA staff within the company and indirectly at franchisees and suppliers.
Travel expectation is 50%.
Key Skills for This Role
Full Job Posting
Role overview
Manages Wendy’s international QA programs for food safety, quality, nutrition, sanitation, production, CSR, and animal welfare.
Geographic scope includes Europe, Asia Pacific, the Middle East, and Central Asia, covering more than 15 countries.
The role includes supervision and coaching of QA staff within the company and indirectly at franchisees and suppliers.
Travel expectation is 50%.
Responsibilities
- Develop and implement procedures to monitor food-safety and quality specifications for assigned products and support franchise and company-store operations.
- Manage supplier compliance through audits, product evaluations, laboratory testing, and data management.
- Oversee food-processor audits, ensure annual third-party audits, conduct 30% of audits, and recommend corrective actions.
- Commercialize core and innovative products with international suppliers in support of menu standards.
- Develop secondary sourcing and approve plants and suppliers for global, regional, and local DTV goals.
- Supervise and coach international QA staff, manage performance and development, and influence regional QA strategy.
- Achieve program results above 95%.
Qualifications
- Bachelor’s degree in food science, meat science, microbiology, or a related field.
- At least five years of experience in food-processing QA or operations.
- Knowledge of food science, HACCP, food-processing technology and equipment, and microbiology.
- Excellent interpersonal and communication skills.
- Strong computer skills and knowledge of statistical analysis and statistical process control.
- Travel expectation is 50%.
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