oracle
Manager, Infrastructure Operations
Securitas Security Services
Parsippany, USA
Full-time
Manager · 10+ years experience
Hybrid
Discovered Yesterday
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Role Overview
Leads the infrastructure operations function responsible for secure, reliable, resilient, and cost-effective cloud and hybrid platform services.
The position combines people leadership, service ownership, operational governance, modernization delivery, vendor accountability, and senior escalation leadership across enterprise infrastructure services.
Key Skills for This Role
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Full Job Posting
Required Qualifications
- Bachelor’s degree in information technology, computer science, engineering, or a related field, or equivalent relevant experience.• 10+ years of progressive experience in infrastructure, cloud, or platform operations, including leadership of complex enterprise services.• 5+ years of people-management experience leading skilled engineers or technical operations teams.• Demonstrated experience managing external vendors, service providers, contracts, or statements of work, including performance management and escalations.• Strong working knowledge of Microsoft Azure, Azure virtual machines, Microsoft 365, Windows Server, Active Directory, VMware, Hyper-V, networking fundamentals, Azure Backup, Veeam, recovery testing, monitoring, public key infrastructure, and certificate lifecycle management across hybrid environments.• Experience leading major incident and problem management, change governance, lifecycle planning, and service improvement in a 24x7 enterprise environment.• Proven ability to translate technical risks and operational performance into clear, actionable recommendations for technical and business stakeholders.Preferred Qualifications• Experience with Azure governance, Azure Monitor, Microsoft Defender for Cloud, VMware vSphere, Infrastructure as Code, PowerShell, Git-based delivery, ServiceNow, and enterprise certificate management.• Experience with cloud migrations, data center or legacy platform retirement, domain consolidation, acquisition and divestiture integration, and global or multi-region operations.• Knowledge of FinOps, software and cloud licensing, vendor risk management, disaster recovery design, and operational resilience.• Relevant Microsoft, ITIL, cloud architecture, service management, or project/program management certifications.Competencies (as demonstrated through experience, training, and/or testing):• Operational Ownership: Takes accountability for service outcomes, risks, follow-through, and transparent communication.• People Leadership: Builds team capability through clear direction, coaching, feedback, delegation, and development.• Vendor Accountability: Uses performance data, service measures, and commercial awareness to drive vendor accountability and results.• Modernization Mindset: Simplifies services, reduces technical debt, and applies automation to improve long-term value and efficiency.• Cross-Functional Influence: Aligns technical teams and business stakeholders around decisions, priorities, and shared operating models.• Data-Driven Judgment: Uses service, cost, risk, and capacity data to make timely, well-supported decisions. Working Conditions and Physical/Mental Demands With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey • Participates in an infrastructure escalation and major-incident leadership rotation as business needs require• Occasional travel to company, partner or data center locations may be required• Work primarily performed in an office or hybrid environment• Required to manage concurrent operational, project and stakeholder priorities in a changing enterprise environment• Computer usage• Handles sensitive and confidential business, security, personnel and vendor information in accordance with company policy• Regular talking and hearing• Frequent sitting• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling• Close vision, distance vision, and ability to adjust focus
- Securitas is committed to equal employment opportunity.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
- AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position.
- Bachelor’s degree in information technology, computer science, engineering, or a related field, or equivalent relevant experience.
- 10+ years of progressive experience in infrastructure, cloud, or platform operations, including leadership of complex enterprise services.
- 5+ years of people-management experience leading skilled engineers or technical operations teams.
- Demonstrated experience managing external vendors, service providers, contracts, or statements of work, including performance management and escalations.
- Strong working knowledge of Microsoft Azure, Azure virtual machines, Microsoft 365, Windows Server, Active Directory, VMware, Hyper-V, networking fundamentals, Azure Backup, Veeam, recovery testing, monitoring, public key infrastructure, and certificate lifecycle management across hybrid environments.
- Experience leading major incident and problem management, change governance, lifecycle planning, and service improvement in a 24x7 enterprise environment.
- Experience with Azure governance, Azure Monitor, Microsoft Defender for Cloud, VMware vSphere, Infrastructure as Code, PowerShell, Git-based delivery, ServiceNow, and enterprise certificate management.
- Experience with cloud migrations, data center or legacy platform retirement, domain consolidation, acquisition and divestiture integration, and global or multi-region operations.
- Knowledge of FinOps, software and cloud licensing, vendor risk management, disaster recovery design, and operational resilience.
- Operational Ownership: Takes accountability for service outcomes, risks, follow-through, and transparent communication.
- People Leadership: Builds team capability through clear direction, coaching, feedback, delegation, and development.
- Vendor Accountability: Uses performance data, service measures, and commercial awareness to drive vendor accountability and results.
- Modernization Mindset: Simplifies services, reduces technical debt, and applies automation to improve long-term value and efficiency.
- Cross-Functional Influence: Aligns technical teams and business stakeholders around decisions, priorities, and shared operating models.
- Data-Driven Judgment: Uses service, cost, risk, and capacity data to make timely, well-supported decisions.
- Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
- Participates in an infrastructure escalation and major-incident leadership rotation as business needs require
- Occasional travel to company, partner or data center locations may be required
- Work primarily performed in an office or hybrid environment
- Required to manage concurrent operational, project and stakeholder priorities in a changing enterprise environment
- Computer usage
- Handles sensitive and confidential business, security, personnel and vendor information in accordance with company policy
- Regular talking and hearing
- Frequent sitting
- Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling
- Close vision, distance vision, and ability to adjust focus
- Responsibilities
Preferred Qualifications
- Proven ability to translate technical risks and operational performance into clear, actionable recommendations for technical and business stakeholders.Preferred Qualifications
About Securitas Security Services
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