Manager - ICC Procurement

Role Purpose

1-Category Management & Sourcing Strategy

• Own end-to-end category strategy for all assigned procurement categories across the designated lines of business, covering medical supplies, equipment, services, and operational requirements.
• Conduct annual category analysis including spend analysis, supply market assessment and demand forecasting.
• Develop and execute category sourcing plans aligned with Bupa CareConnect's operational roadmap, clinical requirements, and budget targets.
• Identify and qualify new sources of supply to reduce dependency, improve competitiveness, and mitigate supply risk.
• Lead strategic make-or-buy and lease-or-buy decisions in coordination with finance and operations.

2-Tendering Governance & Commercial Leadership

• Lead and govern the full tender lifecycle , from scope definition, RFx preparation, and bid management to evaluation, award recommendation, and CPRC presentation.
• Define evaluation criteria, scoring methodology, and technical/commercial weighting in coordination with relevant stakeholders prior to tender launch.
• Chair or co-chair evaluation committees and ensure all procurement decisions are fully documented, justified, and aligned with the Delegation of Authority (DOA) framework.
• Ensure all tendering activity meets internal governance standards, anti-corruption policy, and applicable Saudi regulatory requirements.
• Manage the bid clarification process, vendor queries, and post-award debriefs professionally and transparently.

3-Contract Ownership & Risk Management

• Own the end-to-end contract lifecycle for all agreements under assigned categories , from drafting and negotiation through to execution, performance monitoring, renewal, and close-out.
• Lead commercial negotiations on pricing, payment terms, service levels, warranty conditions, penalty clauses, and contract exit provisions.
• Identify, assess, and mitigate contractual, supply chain, and vendor risks; escalate critical risks to management with proposed mitigation actions.
• Ensure all contracts are executed in accordance with the approved master agreement template and endorsed by the Legal Department prior to signature.
• Maintain a complete and up-to-date contracts register with key dates, renewal triggers, and performance obligations.

4-Vendor Performance & Relationship Governance

• Establish and maintain a structured Vendor Performance Management (VPM) framework for all strategic and critical vendors, covering KPIs, quality, documentation accuracy, and responsiveness.
• Conduct formal quarterly vendor review meetings with key suppliers, documenting performance outcomes, corrective actions, and improvement commitments.
• including penalties, substitution, or termination , when warranted.
• Build and maintain strategic supplier relationships that deliver long-term value, innovation, and supply security for Bupa CareConnect.
• Lead vendor development initiatives including onboarding support, regulatory compliance assistance, and capability improvement programmes.

5-Procurement Business Partnering & Stakeholder Management

• Act as the primary procurement business partner to assigned clinical, operational, and administrative stakeholders , translating business requirements into procurement strategies and actionable plans.
• Embed procurement involvement early in the demand planning cycle, challenging requirements constructively to optimise specifications, reduce cost, and improve market competitiveness.
• Lead cross-functional procurement projects in coordination with Finance, Legal, Clinical Operations, and Facility Management teams.
• Present procurement strategies, category plans, and performance reports to senior leadership.
• Build internal capability by coaching and mentoring junior procurement team members on procurement best practice, commercial thinking, and governance standards.

6-Compliance, Governance & Continuous Improvement

• Ensure all procurement activities under assigned categories are fully compliant with internal policies, the DOA framework, SFDA/MDMA regulatory requirements, CBAHI standards, and applicable Saudi law.
• Champion procurement governance standards and drive a culture of documentation discipline, transparency, and audit readiness across the team.
• Lead procurement audit responses for assigned categories, ensuring all records , POs, contracts, evaluation reports, vendor files, and GRNs , are complete, accurate, and accessible.
• Identify inefficiencies and lead continuous improvement initiatives in procurement processes, systems (ERP) and reporting frameworks.
• Contribute to the development and periodic review of procurement policies, standard operating procedures, and governance frameworks.

Skills

• Proven category management capability , spend analysis, market intelligence, TCO modelling
• Strategic sourcing and RFx development , RFQ, RFP, RFT design, evaluation, and award
• Commercial negotiation , pricing, payment terms, warranties, SLAs, and penalty structures
• Contract drafting, management, and lifecycle ownership
• Vendor Performance Management (VPM) , KPI frameworks, scorecards, corrective action plans
• Knowledge of SFDA, MDMA, and regulatory requirements for medical supplies, devices, and equipment
• CBAHI standards awareness and audit readiness in a healthcare setting
• ERP proficiency , MS Dynamics AX strongly preferred; Oracle familiarity is a plus
• Financial acumen , budget management, savings reporting, and cost-benefit analysis
• Risk identification, assessment, and mitigation in a procurement context
• Advanced MS Office skills
• Strong written and verbal communication in English; Arabic proficiency is required

Education