Manager - HR Business Partner

Role overview

Compliance and workforce governance

• Represent HR during Ministry of Health, CBAHI, Civil Defense and other governmental inspections and provide required workforce evidence.
• Maintain regulatory relationships; coordinate inspection and licensing communications and closure of findings and corrective actions.
• Monitor healthcare regulations, labour legislation and accreditation requirements; conduct compliance reviews and keep employee records inspection-ready.
• Prepare executive compliance reports and update clinic leadership on risks, workforce compliance and improvement opportunities.
• Maintain personnel files and monitor professional licenses, Saudi Commission registrations, Ministry of Health licenses, permits and credential renewals.
• Coordinate primary source verification, employment documents, Saudization and workforce documentation with Corporate HR and authorities.
• Support workforce planning, manpower forecasting, onboarding schedules and staffing readiness.
• Advise managers and employees on HR policies, employee relations, disciplinary matters, attendance and organizational procedures.

Credentialing and training

• Serve on the Clinical Credentialing and Privileging Committee and prepare and verify documentation for committee meetings.
• Maintain committee decisions, scope-of-practice approvals, temporary and permanent privileges, and recredentialing records.
• Coordinate with Medical Affairs, Quality and clinical leadership to prevent practice outside approved scope or with expired credentials.
• Monitor credentialing policy compliance and coordinate reappointment and recredentialing.
• Track mandatory training, including infection prevention, fire safety, emergency preparedness, occupational health, BLS, ACLS and equipment competencies.
• Identify competency gaps with relevant teams, develop corrective training plans, and maintain evidence of qualifications, assessments, evaluations and mandatory education.
• Conduct internal audits to verify workforce compliance and accreditation readiness.

Engagement and business partnership

• Support engagement, recognition, wellbeing and culture initiatives.
• Guide employee relations, conflict resolution, disciplinary processes and performance improvement plans.
• Coordinate performance management, probation evaluations, succession planning and career development with line managers.
• Support organizational change through communication, employee readiness and HR programme implementation.
• Monitor turnover, absenteeism, engagement and manpower utilization; recommend improvements based on workforce data.
• Support operational excellence, continuous improvement and transformation activities; develop compliance dashboards and reports.
• Participate in operational planning, leadership forums and governance committees; identify workforce risks and recommend mitigation.

Required qualifications

• At least 5 years of progressive experience in Human Resources, Healthcare Administration, HR Business Partner work, Healthcare Compliance or Healthcare Operations.
• At least 3 years of experience in a healthcare organization, hospital, medical center or ambulatory care setting.
• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration or a related discipline.
• Fluency in both Arabic and English.
• Advanced proficiency in Microsoft Office and HR Information Systems.
• Ability to represent the organization confidently during regulatory and governmental inspections.

Preferred qualifications

• Experience supporting Ministry of Health inspections, CBAHI accreditation, workforce compliance or credentialing is highly preferred.
• A master's degree or MBA is preferred.
• An HR certification such as SHRM, CIPD, PHRi/SPHRi or equivalent is preferred.
• Experience in a regulated healthcare environment is highly preferred.

Relevant knowledge and skills

• Knowledge of MOH, CBAHI, SCFHS and Saudi Labor Law compliance, healthcare licensing, accreditation and workforce regulation.
• Knowledge of occupational health and safety, Civil Defense compliance, workforce planning, recruitment, onboarding and employee lifecycle management.
• Experience with credentialing, privileging, personnel records, policy implementation, learning and development, engagement, succession planning and Saudization monitoring.
• Knowledge of clinical governance, quality improvement, audit preparation, risk management, RCA/CAPA, KPI tracking and reporting.