Manager, Housing & Welfare
Skills
About This Role
Housing Operations & Management
- Process employee dormitory enrollment requests and assign accommodations based on enrollment data and facility availability
- Conduct staff check-in and check-out procedures using standardized forms, including issuance of linens and keys
- Complete clearance procedures upon staff departure and coordinate with Human Resources for follow-up actions
- Implement and enforce Dormitory Rules and Regulations consistently across all residents
- Implement the Dormitory Visitor Policy and address policy violations appropriately
- Maintain accurate records of room key distribution and access per organizational policy
- Update and maintain weekly rooming lists and submit to Human Resources
- Create and manage dormitory staff duty rosters according to required schedules and submit for approval
- Maintain comprehensive records of all dormitory issues, including maintenance requests, special requests, and check-in/check-out details
Facility Maintenance & Safety
- Conduct daily inspections of dormitory common areas and individual staff rooms, addressing cleanliness and maintenance concerns promptly
- Schedule and oversee regular dormitory cleanliness inspections
- Coordinate with contractors for routine pest control services and maintain documentation
- Liaise with contractors to conduct regular inspections of fire safety equipment and electrical facilities; maintain records per policy
- Collaborate with the Loss Prevention Director to organize and conduct regular fire drills
- Monitor dormitory contract terms and report any deviations to management
Inventory & Resource Management
- Maintain optimal inventory levels of dormitory supplies, including chemicals, cleaning materials, and waste management items
- Manage comprehensive inventory of all dormitory assets, including furniture, linens, electrical equipment, and supplies
- Coordinate with Laundry services for weekly linen changes and maintenance
- Assist the Director of Human Resources with linen purchase and replacement planning on an appropriate schedule
Employee Welfare & Relations
- Solicit and actively listen to employee feedback through an open-door policy
- Escalate employee concerns regarding satisfaction and welfare to the department manager and Human Resources
- Participate in employee progressive discipline procedures as required
- Report disciplinary issues to the Director/Manager, People & Culture and provide employee education on policy compliance
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