Manager, Facilities Systems & Analytics

Location

• Plymouth, MN

Position Summary (Why this role matters)

Key Responsibilities (What you’ll do)

• Program Management: Own the IWMS program end-to-end, driving decisions and setting timelines and deliverables for partner functions.
• Platform Evaluation & Selection: Lead evaluation and selection of an IWMS platform, partnering with Facilities Engineering, Workplace Services, EHS, IT, and Real Estate stakeholders to define requirements.
• Implementation: Own end-to-end implementation of the platform across its modules — space planning, work order/preventive maintenance management, visitor management, internal mail/package services, and real estate portfolio management — sequencing rollout in manageable phases.
• System Administration: Serve as the primary system administrator post-implementation: configuration, user management, data integrity, and ongoing troubleshooting.
• Reporting & Analytics: Build reporting and analytics capabilities on top of the system, including space utilization analysis, preventive maintenance compliance and equipment reliability trends, and real estate portfolio cost/lease reporting.
• Maintenance Planning: Oversee maintenance planning functions in support of facilities and production maintenance operations.
• Real Estate Portfolio Support: Partner with the Director on the Real Estate portfolio with data, reporting, and system support for lease tracking, critical dates, and portfolio-level analysis, working alongside outside real estate broker/partner relationships.
• IT Integrations: Partner with IT on integrations between the IWMS and adjacent systems (e.g., access control and camera systems, IT asset data, EHS-related tracking tools) as needed.
• EHS Systems Partnership: Partner with the Sr. Manager, EHS to identify where EHS data and workflows (e.g., inspections, incident tracking) can be supported by or integrated with the broader systems environment.
• Training & Enablement: Train and support end users across Facilities Engineering, Workplace Services, EHS, and facilities/production maintenance functions on effective use of the system.
• Systems & Data Roadmap: Own the systems and data roadmap over time, building a foundation the broader Facilities, Real Estate, EHS, and Workplace Services team can build on as the organization and real estate portfolio grow in scale and complexity.

Qualifications and Skills

• Bachelor's degree in data analytics, business, facilities management, or a related field strongly preferred.
• 8+ years of experience implementing and/or administering IWMS, CMMS, or CAFM systems, including experience running cross-functional programs. (e.g., Eptura, OfficeSpace, Accruent, or similar).
• Strong data and analytics skills, including proficiency with tools such as Excel, SQL, or BI/reporting platforms (e.g., Power BI, Tableau).
• Demonstrated leadership experience, with the ability to influence, guide, and develop others in a cross-functional environment.
• Demonstrated program/project management skills, with experience leading multi-stakeholder system implementations from requirements through go-live.
• Strong stakeholder management skills; comfortable setting clear timelines and expectations for partner functions across Facilities, Workplace Services, EHS, IT, and Real Estate.
• Ability to translate system data into clear, decision-useful reporting for department and company leadership.
• Preferred Qualifications: Credentials in facility management or project management disciplines (eg. IFMA FMP or CFM, CAPM or PMP, or other adjacent certifications).

Benefits

• We offer a comprehensive benefits package for full-time employees. This includes health, dental, and vision insurance, life, short-term and long-term disability insurance, 401(k), paid time off, and more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• U.S. Work Authorization & Sponsorship: Employer will not sponsor visas for position.