Manager - Enterprise Solutions Management
About This Role
About the Role:
KSIADC is seeking a Manager – Enterprise Solutions Management to manage enterprise systems operations and ensure they support business and airport operational needs effectively.
Key Responsibilities:
• Manage daily operations of enterprise systems including ERP, HCM, Finance, and Procurement platforms
• Ensure system availability, performance, and reliability across all business functions
• Coordinate with vendors and service providers for support, enhancements, and issue resolution
• Manage system upgrades, patches, and release deployments
• Oversee system integrations between enterprise and airport systems
• Monitor system performance and proactively resolve issues impacting users
• Lead testing activities including SIT and UAT to ensure system quality
• Ensure compliance with IT governance, cybersecurity, and regulatory requirements
• Support business units in capturing requirements and translating them into system changes
• Track and manage incidents, problems, and service requests
• Maintain system documentation, processes, and user guides
• Support automation initiatives to improve operational efficiency
• Monitor system usage and drive user adoption across departments
• Manage small to mid-scale system projects and enhancements.
• Report on system performance, risks, and improvements to leadership.
Qualifications and Experience:
- Bachelor’s in IT, Computer Science or related field.
- 7–10 years in enterprise systems.
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