Manager, Digital Workplace

Role overview

What you will do

• Translate business needs into secure, scalable Microsoft 365 solutions using tools such as Teams, SharePoint Online, Lists, Planner, Forms, and, where relevant, Power Platform.
• Advise business groups on Copilot, Copilot agents, and approved AI tools; lead discovery conversations, assess use cases, and recommend suitable solutions.
• Design and deliver practical AI training, prompting skills, role-based learning pathways, and adoption resources; grow the AI champions community.
• Design and facilitate productivity and journey-design sessions to identify better ways of working with Microsoft 365 and AI.
• Evaluate AI use cases, guide intake, lead pilots and experimentation, test new capabilities, and provide recommendations.
• Develop adoption objectives, learning plans, communications, champion activities, and performance measures, refining strategies using adoption insights.
• Collaborate with business leaders and technology, risk, security, and global teams to deliver solutions and support responsible AI adoption.
• Support Level 2 escalations, coordinate complex issues with Global IT and vendors, and provide functional leadership through coaching and knowledge sharing.

What you bring

• At least 5 years of progressively responsible experience leading business and technology change through measurable outcomes, including hands-on Microsoft 365 Copilot or AI enablement.
• Strong knowledge of Microsoft 365, including Copilot, Copilot Chat, Copilot agents, Copilot Studio, Teams, SharePoint Online, OneDrive, Planner, Lists, Forms, and Loop.
• Advanced working knowledge of SharePoint Online site design and configuration; familiarity with Power Platform.
• Experience consulting with senior business stakeholders, gathering and documenting requirements, and designing and configuring Microsoft 365 solutions.
• Experience developing change strategies, roadmaps, governance, release and adoption plans, success measures, and benefits.
• Experience designing and delivering training to audiences of 100 or more and to Partners and executives.
• Strong stakeholder management and influencing skills, including navigating priorities and securing sponsorship for change.
• Experience coordinating multidisciplinary contributors and complex cross-functional initiatives through implementation and benefit realization.
• University or college education, or equivalent role-appropriate training.

Assets

• Microsoft MS-900, AI-900, or Copilot-related credentials are considered an asset.

Pay range

• Expected base salary is $87,500–$130,500, with possible bonus awards; salary placement depends on location, skills, competencies, and qualifications.