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Manager, Digital Workflow, Automation & AI

The Citco Group Limited
Toronto, CAN
Full-time
Mid-Senior
Onsite
CAD 111,000–133,000.
Discovered 2 weeks ago
Private assets accounting and operationsProcess mappingProcess improvementWorkflow designAutomation toolingUser acceptance testing

Full Job Posting

Team and role

Strategic Operations brings transformation delivery, project execution, business analysis, operational initiatives, and implementation support together within Private Assets.

The Digital Workflow, Automation & AI focus identifies and delivers workflow, automation, and AI opportunities, establishes controls, and measures benefits.

Roles may be permanent or approximately 12-month rotational assignments; rotational colleagues return to the business with broader project experience.

Responsibilities

  • Support identification, build, and deployment of automation and digital workflow solutions.
  • Map processes and quantify manual effort; support target workflow design, including exception handling and controls.
  • Draft requirements and documentation for review with IT and the Transformation Office.
  • Build and execute test scripts, run UAT, and track defects through resolution.
  • Support deployment with user guidance and training material.
  • Track post-launch usage and benefits, flag adoption issues, and maintain project documentation, trackers, and status reports.

Qualifications

  • 4+ years’ experience in private assets accounting or operations, with exposure to automation or process improvement.
  • Solid technical knowledge of private assets processes and their manual steps.
  • Exposure to automation tooling, workflow design, or testing, or a clear appetite to develop in that direction.
  • Strong analytical skills, attention to detail, and ability to manage several work items.
  • Strong written and verbal communication skills.
  • Advanced computer skills, including Microsoft Excel; reporting, workflow, or automation tooling exposure is an advantage.
  • Bachelor’s degree in Accounting, Finance, or Economics; working toward a professional accounting designation is an advantage.
  • Comfortable questioning manual processes and substantiating improvements.

Team expectations

Strategic Operations expects operational and technical depth, curiosity, end-to-end transformation, and ownership through adoption.

The team values commercial and client awareness, a global mindset, and solutions that scale across regions, jurisdictions, and time zones.

Compensation

  • Salary range: CAD 111,000–133,000.

Benefits

  • Benefits, training and education support, and flexible working arrangements are offered; details vary by location.

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