Manager, Data Analytics

Partner with business leaders to identify operational opportunities, translate business questions into analytics, and influence strategic decisions through data-driven insights.

Conduct exploratory analyses, root cause investigations, and performance deep dives to uncover opportunities that improve customer experience and operational excellence.

Develop executive-ready dashboards, visualizations, and compelling data stories that communicate business performance, trends, risks, and recommendations.

Ensure high-quality, trusted data by identifying appropriate data sources, validating data quality, and supporting data governance initiatives.

Collaborate cross-functionally with Operations, Product, Technology, and other stakeholders to prioritize initiatives and measure business impact.

Bachelor's degree in Business Analytics, Computer Science, Statistics, or a related field (Master's degree preferred), with experience in data analytics.

Proficiency in SQL and analytical programming languages such as Python or R, along with experience using visualization tools such as Tableau, Power BI, or Looker.

Strong analytical and problem-solving skills with experience performing root cause analysis, statistical analysis, and translating data into actionable business recommendations.

Experience communicating complex analytical findings to senior business leaders through clear storytelling and executive-ready presentations.

Understanding of data management, data quality, and governance principles, with the ability to work effectively across cross-functional teams.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.