Manager, Customer Program II

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field preferred.
• Equivalent combinations of education and experience may be considered.
• Minimum of five (5) years of related experience in supply chain, inventory management, distribution, operations, or program management environments.
• Previous management and/or supervisory experience required, with demonstrated ability to train, coach, mentor, and motivate employees to achieve individual and team objectives.
• Proven ability to prioritize multiple responsibilities and effectively negotiate while maintaining focus on business profitability and customer satisfaction.
• Strong process management and continuous improvement experience, particularly within Just-in-Time (JIT) contract environments.
• Incora product and service knowledge is required.
• Extensive experience utilizing integrated database systems and business software applications.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Access.
• Demonstrated critical thinking, analytical skills, and business acumen.
• Experience managing budgets, labor planning, inventory controls, and operational performance metrics.
• Proven ability to lead cross-functional teams and deliver results in fast-paced environments.
• Expert understanding of Incora's supply chain management and distribution processes and philosophy.
• Working knowledge of ISO 9001 and AS9100 quality management systems and their application within product distribution environments.
• Strong analytical skills with the ability to interpret workflow, inventory, productivity, and labor data to drive profitable business outcomes.
• Excellent verbal and written communication skills.
• Ability to foster collaborative relationships with customers, suppliers, and internal stakeholders.
• Strong organizational and project management skills.
• Ability to lead change and implement operational improvements successfully.
• Ability to travel as required.
• Ability to work in both office and warehouse environments.
• Ability to stand, walk, bend, and lift materials as required.
• Ability to use computers and standard office equipment for extended periods.
• Ability to travel to customer and company locations as necessary.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story.
• So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you
• The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.
• “Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [email protected].