Manager, Commercial Operations

Own deal desk operations end to end: providing pricing guidance, structuring non-standard or complex deals, and keeping pricing and discounting standards consistent across the sales org

Execute standard SOWs and MSAs and maintain contracting standards, partnering with Customer Success, Sales, and outside legal / fractional GC on approvals and non-standard terms

Own pipeline hygiene, stage definitions, and forecasting inputs, and run recurring pipeline and forecast reviews that keep leadership focused on the deals and risks that matter

Own commercial OKRs end to end, setting the cadence, tracking progress against key results, and surfacing risks and blockers to leadership before they compound

Own data hygiene, lead routing, and lifecycle definitions in partnership with Customer Success, Sales, and Marketing

Identify and stand up AI-driven workflows across the commercial motion, from automation of routine reports to sharpening pipeline and forecasting signals

Support development of pitch decks and other sales materials that help the team tell a consistent, credible story to prospects and clients

Build and operate Antenna's Account Plans capability, mapping key stakeholders, growth opportunities, and account health for our most important accounts

Drive internal reporting and communication across the commercial org, turning pipeline, deal, and account data into clear, actionable updates for leadership

5+ years of experience in revenue operations, commercial operations, deal desk, or a similar sales/commercial function

Strong financial and commercial acumen, comfortable with pricing logic, deal structuring, and contracting concepts like MSAs and SOWs

Hands-on experience with SaaS platforms and CRM tooling, ideally as the day-to-day owner of a system like HubSpot (data hygiene, lead routing, and reporting), not just a user of one

Practical experience using AI tools to drive real efficiency, whether that's automating reporting, building workflows, or applying them to pipeline and forecasting work

Strong cross-functional stakeholder management, with a track record of partnering effectively across Sales, Customer Success, Marketing, and Legal to keep deals and projects moving

Practical hands-on experience AI to operational workflows, not just casual or search use of a chatbot

Antenna is the leading provider of data and analytics for the U.S. Subscription Economy. Our standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are used by some of the most trusted brands across media and entertainment sectors to better understand subscriber behavior and successfully navigate the rapidly changing consumer subscription landscape.

Founded in 2019 by Jonathan Carson, a successful serial entrepreneur with deep roots in data and analytics, and Rameez Tase, a seasoned executive in media and analytics, Antenna’s mission is supported by top investors with global expertise in media and technology: Raine Ventures, BDMI, UTA Ventures, and many more. Antenna is powered by a dedicated group of individuals who are intellectually curious, passionate about service, and committed to supporting the needs of Antenna clients and each other every day. As a small remote-first team, Antenna team members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team.

https://www.antenna.live/