Manager, Commercial Excellence

Key Responsibilities:

• The Manager, Commercial Excellence/Sales Effectiveness (Professional Path) is primarily responsible for enhancing commercial execution and sales effectiveness within the assigned scope. You will provide insights from Customer Relationship Management (CRM) and Commercial Excellence (CommEx) systems to boost Go-To-Market models and sales productivity, collaborate with partners for smooth operations, and lead CRM-related projects. Specifics include: • Provide proactive insights and recommendations on commercial execution, such as Go-To-Market models and field force productivity, based on data from CommEx systems • Drive standardization to international frameworks and simplification/optimization of CommEx tools and processes • Drive and execute projects related to CRM and other CommEx systems to deliver core Commercial Excellence capabilities • Own the execution of all core CommEx processes at the assigned scope level, including account profiling, segmentation, territory design, quota-to-payout, President’s club, and major campaigns • Lead change management and adoption of new CommEx tools and technologies through training and new representative onboarding, including creating and disseminating communications and training materials • Identify and implement CommEx solutions to scope level business needs and problems in line with organizational priorities and CommEx function strategy • Collaborate with stakeholders, including International CommEx solution delivery teams, business partners, and local CommEx associates, to ensure effective daily operations.
• Key Requirements/Minimum Qualifications:
• Bachelor’s or Master’s degree with 6+ years of experience.
• Main Responsibilities
• Is a senior Commex support locally with expertise in CommEx data, solutions & tools for the big market CommEx Sr. managers
• Has data management ownership of the Core CommEx processes locally – coordinating & completing all consolidation and data related processes timely
• Data management for Sales incentives & quota to payout process:
• Finalizing / completing SIP templates, validating and uploading quotas. Data preparation for target adjustment process
• Data management for Profiling, Segmentation & Territory Design
• This includes tracking & following up for timely profiling by reps, preparing data template for segmentation based on the international framework, annual territory design refresh, and technical setup of new sales reps within the International timelines
• Support/drive adhoc activities related to CommEx tools
• Coordinating system enhancement requests, supporting ongoing deployments through business setup, and resolving system issues if contacted by regional system consultants as well as and technical setup of new sales reps
• Business Partnering activities (if they don’t conflict with incentives closing activities)
• Own all regular analytics and CommEx reporting for big market
• Own data management and template preparation for region/international and business reviews
• Supports CommEx Sr. managers in data submissions, special projects, and provides ad-hoc analytics as needed.
• Work hours: 9 AM to 6 PM IST
• Relocation assistance: Yes
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• The Manager, Commercial Excellence/Sales Effectiveness (Professional Path) is primarily responsible for enhancing commercial execution and sales effectiveness within the assigned scope. You will provide insights from Customer Relationship Management (CRM) and Commercial Excellence (CommEx) systems to boost Go-To-Market models and sales productivity, collaborate with partners for smooth operations, and lead CRM-related projects. Specifics include:
• Provide proactive insights and recommendations on commercial execution, such as Go-To-Market models and field force productivity, based on data from CommEx systems
• Drive standardization to international frameworks and simplification/optimization of CommEx tools and processes
• Drive and execute projects related to CRM and other CommEx systems to deliver core Commercial Excellence capabilities
• Own the execution of all core CommEx processes at the assigned scope level, including account profiling, segmentation, territory design, quota-to-payout, President’s club, and major campaigns
• Lead change management and adoption of new CommEx tools and technologies through training and new representative onboarding, including creating and disseminating communications and training materials
• Identify and implement CommEx solutions to scope level business needs and problems in line with organizational priorities and CommEx function strategy
• Collaborate with stakeholders, including International CommEx solution delivery teams, business partners, and local CommEx associates, to ensure effective daily operations.