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Manager, Client Service | DC Retirement Plans

CBIZ, Inc.
Atlanta, USA
Manager · 6+ years experience
Hybrid
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Minimum Qualifications
  • High School Diploma or GED required; Bachelor's degree preferred
  • Over 6 years' experience in area of expertise with increasing complexity
  • At least 4 years' experience supervising and leading staff
  • Must maintain current required licenses and certifications relevant to field of expertise
  • Demonstrate industry experience and technical knowledge in area of expertise
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
  • Expert knowledge of state and federal legislation and regulations impacting discipline
  • Expertise in managing clients
  • Advanced problem solving and critical thinking skills

Responsibilities

  • Essential Functions and Primary Duties
  • Achieve organizational objectives through the coordinated achievements of subordinate staff
  • Assumes accountability for decisions made by subordinate staff
  • May spend a portion of time performing individual tasks related to the unit. However, supervisory activities constitutes a primary part of the job
  • Provide major input into hiring decisions
  • Provide major input into rewarding and disciplinary actions
  • Execute annual goals and priorities
  • Supervise staff to assure accountability and stewardship of department resources (operational, financial and human) in compliance with departmental goals and objectives
  • Influence the direction for new or revised services, programs, processes, standards or operation plans
  • Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
  • Exercise judgment within defined procedures and policies to determine appropriate action
  • Provide leadership, coaching, and mentoring to subordinate staff
  • Listen and resolve grievances
  • Additional responsibilities as assigned

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