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indeed

Manager Change Enablement

Manulife
Toronto, CAN
Full-time
Onsite
CAD 113,000 - 163,000
Discovered 3 days ago
Change managementChange-impact assessmentStakeholder engagementChange communicationsBusiness readinessFacilitation

Full Job Posting

Role overview

The Change Enablement Manager helps teams understand and prepare for changes to processes, technology, roles, and ways of working.

The role partners with change leaders, business stakeholders, transformation teams, and subject-matter experts to turn identified impacts into practical actions supporting implementation and adoption.

Assess impacts and engage stakeholders

  • Conduct structured impact assessments across processes, roles, responsibilities, capabilities, and ways of working.
  • Gather current- and future-state information and identify impacted groups, risks, dependencies, and interventions.
  • Translate complex changes into clear implications and actions for employees and leaders.
  • Develop stakeholder engagement activities; facilitate interviews, workshops, and working sessions and follow through on decisions and actions.
  • Develop communications, leadership materials, and practical change resources; support leaders and change champions in preparing teams.

Readiness and transformation support

  • Support readiness assessments and track actions, risks, dependencies, and owners; monitor awareness, preparedness, capability, and adoption.
  • Support implementation and post-launch activities, capture feedback, and reinforce new ways of working.
  • Align change activity with transformation plans, milestones, and priorities; support continuous improvement and capture reusable lessons.

Required qualifications

  • Experience in change management, business transformation, continuous improvement, project delivery, or business analysis.
  • Experience supporting impact assessments, stakeholder engagement, communications, learning, or business-readiness activities.
  • Strong analytical, communication, facilitation, and stakeholder-management skills.
  • Ability to manage multiple priorities and operate effectively as requirements and solutions evolve.

Preferred experience

  • Experience supporting process or technology transformation is preferred.
  • Knowledge of change-management, Lean, continuous-improvement, or process-redesign approaches is an asset.
  • Exposure to automation, digital or AI-enabled transformation, and/or financial services is an asset.

Work arrangement

  • The position is described as hybrid.

Compensation

  • The stated salary range is CAD $113,000–$163,000; incentive compensation may also be available.

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