Manager, Campus Operations

Work Schedule

• Full-time (1.0 FTE, 40 hrs/wk)

Location

• Manassas, VA

Workplace Type

• Hybrid Eligible
• Sponsorship Eligibility: Not eligible for visa sponsorship
• Pay Band: 04

Salary

• Salary commensurate with education and experience
• Criminal Background Check: Yes
• Financial Background Check: Yes
• Motor Vehicle Records Check: Yes
• Works with Minors Check: Yes

Important Eligibility Requirement

• Employees in this position are required to operate university vehicles in accordance with George Mason University Vehicle Use Policy 1411. Applicants must possess and maintain an active, valid driver’s license that satisfies university requirements. Final candidates are subject to a Motor Vehicle Report (MVR) review, and successful completion of the review is a condition of employment.
• Minor or major driving violations may affect eligibility for employment. Applicants with prior driving infractions need to review the Eligibility & MVR Review Information ( English / Spanish ) before applying

About the Department

About the Position

Responsibilities

• LSEB Operations:
• Directs and manages daily operations of the Life Sciences and Engineering Building (LSEB), ensuring effective coordination of academic, research, administrative, and support activities;
• Serves as the primary operational point of contact for LSEB, interfacing with faculty, staff, principal investigators, students, university support units, contractors, and community partners to ensure high-quality operations and customer service;
• Coordinates daily operations with LSEB departments and university support services including, but not limited to, Academic Units, University Police, Physical Security, Facilities and Space Management, University Life, Mail and Print Services, Risk, Safety, & Resilience (RSR)/Lab Safety, Parking, Housekeeping, and Information Technology Services;
• Oversees operational performance of university service providers and contracted vendors, ensuring compliance with university standards, service level expectations, and operational requirements;
• Maintains knowledge of building occupants and uses; provides high-level tours of LSEB highlighting facilities, programs, and research activities;
• Develops, implements, and continuously evaluates operational policies, procedures, and best practices to support efficient facility management;
• Serves as the primary liaison for building-related operational issues; submits and tracks work orders and coordinates service responses as needed;
• Utilizes 25Live and related reports to support operational planning and coordination for activities impacting the facility;
• Directs the use of study and collaboration spaces within LSEB utilizing LibCal; enforces established reservation policies and time parameters, addresses usage conflicts as needed, and conducts routine visual inspections of spaces to identify conditions requiring follow-up;
• Serves as the designated liaison for space management coordination within LSEB;
• Coordinates the receipt and proper storage of deliveries, including materials requiring special handling;
• Conducts routine inspections of building interiors and surrounding grounds to observe conditions, identify issues, and coordinate follow-up actions;
• Participates in construction and renovation project meetings in coordination with Facilities project managers;
• Coordinates building security functions, including access control and security systems, in accordance with established protocols and in collaboration with appropriate university offices;
• Maintains LSEB communication channels (listservs and Teams) to ensure consistent and accurate information sharing with stakeholders;
• Serves as a member of the campus Emergency Operations Team and is designated as 'essential' personnel; maintains facility emergency action plans and occupant contact information; assists with incident reporting and post-incident follow-up as required; and
• Serves as liaison for vending services within LSEB.
• Campus Operations:
• Supports the Director of Administration and Operations with coordination of daily campus operations and small project support outside of LSEB;
• Oversees the daily operations of the Potomac Science Center, ensuring efficient facility operations, coordination of campus support services, and alignment with the operational standards and strategic priorities of the SciTech Campus;
• Provides direct supervision of the Potomac Science Center Site Coordinator, including establishing work priorities, conducting performance evaluations, coaching, and supporting professional development;
• Assists with routine inspections of campus buildings and grounds to assess conditions, support service coordination, and identify follow-up needs;
• Coordinates with internal and external service providers to support campus-wide operations in compliance with university and state requirements;
• Attends campus operational meetings and committees, and represents the Director when delegated, including Leadership Council, Core Operations, and RSR related meetings;
• Assists with development, monitoring, and administration of operational budgets, including forecasting expenditures, identifying operational priorities, and recommending resource allocations;
• Coordinates special projects as assigned, including researching and supporting enhancements to campus services; assists with RFP processes related to operational services;
• Maintains knowledge of campus departments and programs; provides high-level campus tours as needed;
• Serves on university and local committees, representing SciTech Operations and advocating for campus operational needs as delegated; and
• Co-leads operational planning efforts associated with new facilities, research initiatives, academic programs, partnerships, and campus expansion projects. Develops recommendations and implementation plans supporting the long-term strategic goals of the SciTech Campus.
• Event Support:
• Collaborates with the Events team to coordinate and support events within LSEB;
• Assists with space selection, logistics planning, and event-related tours of facilities;
• Supports compliance with University Policy 1103 and assists with event safety, policy enforcement, and public liaison functions;
• Utilizes the university scheduling system (25Live) and generates routine activity reports to inform operational planning and stakeholder awareness;
• Assists with coordinating auxiliary services for events, including food service, parking, transportation, security, and housekeeping; and
• Supports strategies to maximize effective use of instructional and event spaces while promoting collaboration and appropriate revenue-generating opportunities.
• Other Duties as Assigned:
• Performs additional duties and prepares reports as assigned in support of the Director and SciTech Campus.

Required Qualifications

• Bachelor's degree or the equivalent combination of education and experience;
• Considerable experience (generally, at least 5 or more years) in facilities, operations, campus administration, research facility management, or related field;
• Knowledge of university operations, facilities management, and institutional policies and procedures;
• Demonstrated proficiency with office productivity software and email applications;
• Strong organizational, written, and verbal communication skills;
• Excellent interpersonal and customer service skills with the ability to work effectively with diverse internal and external stakeholders;
• Ability to exercise sound judgment, manage competing priorities, and work independently within established guidelines;
• Ability to analyze and resolve complex operational issues with minimal supervision; and
• Must currently possess an appropriate, active, valid motor vehicle operator’s license that meets all of GMU’s requirements for operating state vehicles and equipment under Mason’s Vehicle Use Policy 1411 https://universitypolicy.gmu.edu/policies/vehicle-use/ . The Office of Risk Management reserves the right to review the driver’s licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.

Preferred Qualifications

• FMP or other facility operational certifications;
• Experience within a higher education environment, including familiarity with support services, customer service principles, and public-facing operations;
• Experience supporting academic, laboratory, or research facilities; and
• Experience with budget development and fiscal management.

Instructions to Applicants