Manager, Business Quality - Meals & Beverages

What you will do...

• Support new product commercialization, quality improvement projects, and enabler programs through execution, data collection and analysis, and product evaluations.
• Support analysis of brand and category level consumer trends and data, consumer complaints, sales inquiries, and product evaluations; drive focused plans to reduce top complaint drivers and assist with investigations and quality incident management
• Point of contact for cross functional project teams; including commercialization meetings, trial and start up support. data collection and analysis, product quality specification and procedure development
• Provide insight and support in the development, implementation, and on-going tracking of key quality KPIs, inclusive of project success criteria
• Support innovation through execution at the manufacturing level (ideation through launch) ensuring food safety and quality is designed into the process and risks are mitigated accordingly
• Support critical category product quality charters focused on complaint reduction, capability improvements, waste reduction, and continuous improvement.
• Facilitate investigation and communication to key stakeholders on overall quality performance, charter progress, issue resolution, and key performance indicators.
• Own category complaint reduction plans, including corrective actions and effectiveness tracking.
• Own customer complaint investigations and responses within the established SLAs.
• Deliver monthly category quality updates covering performance, risks, actions, and next steps.
• Who you will work with...
• This role will work closely with our Quality Technicians
• What you bring to the table...
• Education required: BS Food Science Degree or related Science degree
• Years of relevant experience: 3-5 years in food industry or relevant industry experience
• It would be great if you have...
• Advanced abilities and decision making for Food Safety, Regulatory, and Quality challenges.
• Strong knowledge of Product processing.
• Ability to manage multiple responsibilities with urgency via prioritization and program management skills.
• Ability to communicate effectively, across all layers of the organization, including leadership
• Capable of influencing development steps used in the Innovation and Commercialization process to leverage design in achieving consumer safety and quality objectives
• Knowledge of Quality Standards, Systems, and Quality Policies, with skills and ability to execute against requirements.
• Strong knowledge and general business acumen to support and influence Marketing and R&D.
• Capable of engaging food safety & quality subfunctions in development and standardization of; Quality manuals, policies, procedures, and data templates, audit standards and procedures, and Quality Key Performance Indicators.
• Knowledgeable in Statistical Process Control programs, Design of Experiment and Process capability studies
• Ability to drive organizational alignment on Quality objectives with an enterprise-wide mindset, and the adaptation of structure, processes, and systems to achieve objectives.
• Record of leadership and demonstrated success in collaborative development, documentation, planning, and implementation and continuous improvement initiatives.
• Assertive, yet collaborative. Demonstrated skills influencing various levels within the company, tough-mindedness, vision, and political savvy to manage internal and external dynamics
• Dedicated work habits, takes initiative, sets high standards
• Ability to demonstrate & execute leadership behaviors.
• Strong business partnering and relationship management skills
• Working Conditions
• Office conditions in Camden NJ, Manufacturing setting in Plant locations
• 50-60% Travel
• Disclaime r
• The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
• Compensation and Benefits:
• The target base salary range for this full-time, salaried position is between
• $113,300-$155,800
• Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
• The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.