Manager, Analytics
Role Overview
BrokerLink is seeking a Manager, Analytics to work from its Calgary or Toronto office; the posting mentions flexible work arrangements generally.
The role leads analytics supporting operational performance, customer experience, retention, growth, Commercial Insurance, and incentive reporting.
The position is a new member of the company’s growing team.
Key Skills for This Role
Full Job Posting
About the role
BrokerLink is seeking a Manager, Analytics to work from its Calgary or Toronto office; the posting mentions flexible work arrangements generally.
The role leads analytics supporting operational performance, customer experience, retention, growth, Commercial Insurance, and incentive reporting.
The position is a new member of the company’s growing team.
Analytics leadership and delivery
- Translate business questions and complex data into clear insights, root-cause analysis, and actionable recommendations.
- Define and monitor consistent business metrics with stakeholders and document calculation methods.
- Assess operational changes, technology adoption, and customer initiatives; communicate recommendations, assumptions, and limitations.
- Lead strategic analytics using customer segmentation, predictive analytics, and business modelling.
- Own the analytics roadmap and request intake, balancing recurring deliverables with strategic work and communicating priorities, timelines, dependencies, and risks.
- Coach and develop the team, set accountabilities, allocate work, and strengthen documentation and knowledge sharing.
- Ensure reporting reliability through business rules, validation, reconciliation, peer review, and user acceptance testing.
- Partner across business and technology teams to clarify needs and deliver coordinated analytics solutions.
- Simplify reporting, reduce manual work and duplication, and support insight adoption through communication, training, and monitoring.
What you bring
- Bachelor’s degree in actuarial science, business management, finance, computer science, statistics, or a related discipline.
- At least three years’ experience in the financial industry, specifically insurance, and at least five years’ experience managing teams.
- Strong analytical judgment, strategic thinking, data-quality assessment, root-cause analysis, and ability to recommend measurable improvements.
- Ability to communicate complex findings through concise narratives, visualizations, and audience-appropriate recommendations.
- Strong technical and business judgment, planning, stakeholder management, and ability to manage competing priorities.
- Advanced proficiency in Excel, SQL, Power BI, and MS Access.
Pay and incentives
- The listed salary range is 109,900–134,300; the posting does not state a salary cadence.
- Annual bonus target is 15% of base salary, with a potential payout of up to 200%, subject to personal and company performance.
- The salary range is based on a 35-hour workweek; pay is determined using factors including experience, skills, qualifications, anticipated contribution, internal equity, and location.
- The posting describes a share plan, employee share purchase plan, and group RRSP with company matching DPSP offerings.
Benefits
- Benefits include flexible work arrangements and programs supporting physical and mental wellbeing, including a wellness account.
- The employer describes a share plan and savings offerings.
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