Manager, Aladdin Transformation & Optimization - Middle Office Operations SME

Growth mindset

Resilience

Humility

Positivity

Creativity

Openness

Provide SME guidance across the post-trade lifecycle, including trade capture, allocation, confirmation and affirmation, settlement instruction, settlement and fails management, cash management, and reconciliation across multiple asset classes

Advise on the interface between front office and middle office, ensuring clean hand-offs and clear ownership of exceptions

Facilitate workshops and working sessions with operations, front office, accounting, and technology partners to define requirements and drive alignment

Collaborate with data and technology teams to support operational data flows, platform integrations, and downstream connectivity to custodians, prime brokers, fund administrators, and other counterparties

Partner with operations teams and portfolio managers to design, refine, and validate post-trade workflows that reflect real operating practices

Configure and optimize Aladdin operational workflows, including trade matching and confirmation, standing settlement instructions, cash and position reconciliation, break management, and corporate action processing

Configure and tune exception queues, rules, and alerts to maximize straight-through processing and reduce manual intervention

Perform gap analysis between current-state operational processes and Aladdin capabilities, identifying configuration changes or process adjustments needed to close gaps

Gather and document business requirements across trade operations, settlements, cash, reconciliation, and accounting hand-off

Configure workflows and validate the end-to-end post-trade lifecycle in implementation programmes, including data migration and parallel running

Assess and validate the impact of Aladdin releases and configuration changes on operational workflows, supporting regression and user acceptance testing

Support go-live and post-implementation stabilization, then transition into ongoing optimization

Act as the first point of expertise for operations users, triaging, diagnosing, and resolving issues across the post-trade lifecycle, including unmatched trades, failed settlements, reconciliation breaks, and cash discrepancies

Investigate root causes of recurring breaks and deliver durable fixes rather than workarounds

Provide hands-on support and end-user enablement, including training, guidance, and documentation

Escalate and coordinate with technology, data, custodian, broker, and vendor teams where issues require deeper intervention

Improve governance, controls, and documentation for critical middle office processes and Aladdin configuration standards

Define and track operational metrics such as match rates, settlement fail rates, break ageing, and STP rates to demonstrate improvement

Contribute to Strata best practices, delivery standards, and a shared knowledge base

Mentor junior team members and promote knowledge sharing across Strata

Strategic alignment: Understand the strategic drivers for your work area and align activities to wider organisational priorities

Ownership and decision-making: Understand your level of responsibility, display confidence when making difficult decisions even if they prove unpopular, and present strong recommendations in a timely manner

Communication: Communicate in a straightforward, honest, and engaging manner, choosing styles that maximise understanding. Ensure communication has a clear purpose, takes individual needs into account, and checks understanding. Show positivity and enthusiasm, and deliver important messages respectfully with consideration for the diversity of stakeholder interests

Collaboration: Encourage joined-up teamwork within your team and across other groups. Build professional relationships with a range of stakeholders, share information, resources, and support, and invest time in developing and respecting one another

Delivery: Deliver high-quality outcomes that meet client needs, identifying risks and resolving issues efficiently

7+ years' experience within Asset Management or Financial Services, with a strong focus on middle office or investment operations

Hands-on experience with Aladdin configuration and operational workflows in a middle office or operations environment

Experience contributing to Aladdin implementations and/or optimization programmes across the project lifecycle

Deep knowledge of the post-trade lifecycle, including trade capture, allocation, confirmation, settlement, fails management, cash management, and reconciliation

Solid knowledge of operational processes across multiple asset classes, including equities, fixed income, and derivatives

Working knowledge of settlement infrastructure, custodian and prime broker relationships, and corporate actions processing

Strong understanding of operational risk and controls, including exception management, break resolution, and escalation

Proven ability to work directly with operations teams, portfolio managers, and traders to translate operating requirements into Aladdin system solutions

Demonstrated experience providing operations user support, including issue triage, root cause analysis, and resolution

Experience supporting UAT and end-user enablement in an operations or trading technology context

Ability to communicate effectively with both operations professionals and technology teams, bridging the gap between business need and technical delivery

Strong problem-solving and stakeholder management skills

Experience working within platform constraints to deliver practical solutions

Comfortable operating independently within structured delivery environments

Bachelor's degree in finance, economics, mathematics, information systems, or a related field

Experience with OTC derivatives and collateral and margin workflows

Knowledge of SWIFT messaging, trade matching and affirmation utilities, and custodian and fund administrator connectivity

Familiarity with IBOR and ABOR concepts, NAV support, and the hand-off between operations and fund accounting

Knowledge of data governance and reconciliation frameworks within an asset management context

Familiarity with investment risk frameworks, performance attribution, and related Aladdin data domains

Experience with data analysis tools such as SQL or Python applied to operational or investment datasets

Experience with process automation, workflow tooling, or operational transformation programmes

Experience with incident, problem, and change management practices (e.g., ITIL)

MBA, CFA, CAIA, or other relevant professional certification