oracle

Manager, Absence Management

IT Solutions Delivery

New York City, USA

Full-time

Manager · 8–10 years experience

Onsite

Discovered 6 days ago

Full Job Posting

Required Education/Experience
Master's Degree in Human Resources, Public Health, or Business or related degree and 4 years' experience or
Bachelor's Degree in Human Resources, Public Health, or Business or related degree and 6 years' experience or
Associate's Degree in Human Resources, Public Health, or Business or related degree and 7 years' experience or
High School Diploma/GED and 8 to 10 years' experience
Relevant Work Experience
At least 4 years' experience managing a team of direct reports, required.
Demonstrate an understanding of various Human resources policies, preferred.
Experience working with union population, preferred.
Skills and Abilities
Demonstrated analytical skills
Demonstrated customer service skills
Excellent organizational skills
Performs work independently with minimal supervision
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Develops and delivers effective presentations
Ability to simultaneously handle multiple priorities
Licenses and Certifications
Driver's License Required
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Core Responsibilities
Complete ongoing gap analysis, identify areas of improvement, and work with the Nurse Case Management team to implement process and procedure changes.
Document and update absence management process and procedures to ensure all Company policies and Conor (internal website) are accurate and accessible.
Troubleshoot escalated Union and Management absence issues and bring to a timely resolution.
Supervise absence management support staff, including assigning and reviewing work, setting performance expectations, providing coaching and development, and evaluating employee performance.
Ongoing partnership with the Nurse Case Management unit and other areas of the Employee Wellness Center (EWC).
Provide timely and responsive guidance and support to employees and managers on absence management policies and procedures.
Communicate with other Human Resource sections regarding service requests.
Coordinate administration of NYS Paid Family Leave with TPA.
Work with Production Support and other IT teams on system related matters and the development and production of Absence reports.
Participate in team projects and other tasks as assigned.

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