Management Consultant

About This Role

You will shape how the client thinks about their transformation — before, during, and after delivery. You are the person who helps a senior stakeholder understand why change is needed, what it will look like, and how to get there. You turn complex problems into clear, structured work that clients want to commission.

You will run discovery, facilitate workshops, steer scope discussions, and sit at the table during steering committees. You are both a thinker and a doer.

Key Responsibilities

• Lead client discovery sessions, stakeholder interviews, and requirements workshops from preparation to debrief
• Define transformation roadmaps, working models, and governance structures based on what you hear and diagnose
• Prepare and present recommendations to senior client stakeholders — including steering committees
• Steer scope discussions: translate ambiguous client needs into clear commercial and delivery scope
• Write proposals, business cases, and executive-facing deliverables with precision and confidence
• Work alongside the PM and technology team to ensure delivery stays grounded in the consulting diagnosis

Qualifications & Experience

• 5–8 years in management consulting, digital strategy, or transformation advisory
• Strong facilitation and workshop skills — you can hold a room of 12 executives and drive a real output
• Proven ability to write and present structured recommendations at C-suite level
• Experience in MarCom, marketing operations, CRM, or digital transformation strongly preferred
• Commercial instinct: you understand how consulting work gets sold and expanded
• Ability to navigate ambiguous briefs and turn them into structured, sellable scope

About Serviceplan:

Serviceplan Group Middle east #1 Independent Agency of the Year and partner-led creative agency, with our headquarters in Munich and 34 offices around the globe.

Serviceplan Group was founded 1970 and from start on based on the first integrated marketing and communication concept in the market, called “House of Communication”.

Nowadays the Serviceplan Group is an international operating communication network with 34 offices around the globe.

Serviceplan’s vision is ÜberCreativity!

ÜberCreativity is a higher form of innovation that emerges when different disciplines, cultures, talents, media and technologies collaborate and interplay. We are Independent, Integrated, Innovative and International. We operate on the model of Building Best Brands.

www.serviceplan.ae