Male Salon Receptionist

Job Overview

Responsibilities

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival.
• Book and confirm appointments via phone and email.
• Process transactions (cash and credit cards) and issue receipts.
• Offer beverages and chat with clients who are in the waiting area.
• Welcome walk-ins, answer questions about services and schedule appointments based on availability.
• Inform clients about new services and discounts.
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards).
• Update client records with contact and billing details, appointments and services offered.
• Manage our call center.
• Maintain a tidy reception area.
• Order business cards, brochures and stationery as needed.

Requirements and Skills

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role.
• Hands-on experience with office equipment, like printers and POS systems.
• Familiarity with processing transactions.
• Excellent communication abilities (verbal, phone and email) with a customer service attitude.
• Solid organization and record-keeping skills.
• An ability to remain calm under stressful circumstances.

Employment Details

• Job Type: Full-time.
• Work Location: In person.