Major Client Advocate, Florida
Full Job Posting
The Role
For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.
The position is based remotely in Tampa, Florida with weekly onsite visits/travel required across that region and surrounding areas. Location is subject to change to align with business need.
About You
You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships
You are confident working with command staff, executives, and technical stakeholders alike
You bring structure to ambiguity and know how to align competing priorities toward a clear outcome
You are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansion
You are calm under pressure and comfortable leading cross-functional teams without direct authority
You care deeply about delivering real operational value — not just checking boxes
What We Look For
- 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts
- Experience working in large, regulated, public-sector, or mission-critical environments
- Proven ability to drive adoption and measurable outcomes beyond initial go-live
- Strong executive presence and stakeholder management skills
- Comfort managing scope, risk, and complex cross-functional coordination
- Technical fluency sufficient to partner credibly with IT, Product, and Deployment teams
- Experience supporting renewals and identifying expansion opportunities
- Experience in public safety, government, or compliance-heavy environments is strongly preferred.
- Ability to travel ~60% of the time
- Salary Range: $125,000 - $160,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable) Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.
- Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Peregrine Technologies
AI-powered operational intelligence platform that connects siloed data to help public safety agencies and complex organizations make faster, more accurate decisions.
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