Maison Expert

Who you are

• Passionate about Maison & sharing your knowledge, expertise & experiences
• Warm, polished, refined and genuinely client‐focused keen to make true human connections, you embody grace and authenticity in all interactions
• Discreet and trustworthy, with the integrity to prioritise long-term relationships over transactional selling.
• A natural educator with curiosity, patience, and a genuine passion for sharing knowledge.
• Cultured, articulate and able to bring products to life through narrative, history and craftsmanship.
• Calm and composed, able to support clients through significant purchases with confidence and reassurance.
• Team‐spirited, collaborative and generous with your expertise.
• Please note:
• This role will be between our office spaces and the shopfloor within our Maison on Bond Street
• You will be required to wear uniform when necessary (e.g. when on the shop floor/ in client appointments in store)
• This is an on-site position
• #LI-ZM1
• Previous experience in a business development or architectural background would be highly beneficial.
• Proven experience within business development
• Specialist experience within homewares in a luxury retail environment
• Knowledge of A&D market and upcoming developments
• In-depth technical knowledge of objects, materials and craftsmanship.
• Very organised, rigorous, and reliable, able to organize work autonomously and to anticipate ahead.
• Experience advising luxury clientele through a human‐centric, relationship-led approach.
• Professional with ability to work efficiently and accurately under pressure.
• Client- and service-oriented, with very strong communication skills
• Proficient with Excel / IT tools and previous experience of CAD is an advantage