Maintenance Technician Team Lead
Role Overview
The Maintenance Technician Team Lead coordinates maintenance and site upkeep across assigned CMHA Edmonton facilities and housing sites.
The role provides day-to-day supervision and technical support, performs work within qualifications, and supports the organization’s asset management strategy.
The position reports to the Senior Manager, Facilities and Housing Services and directly supervises a Maintenance Coordinator.
Key Skills for This Role
Full Job Posting
Role overview
The Maintenance Technician Team Lead coordinates maintenance and site upkeep across assigned CMHA Edmonton facilities and housing sites.
The role provides day-to-day supervision and technical support, performs work within qualifications, and supports the organization’s asset management strategy.
The position reports to the Senior Manager, Facilities and Housing Services and directly supervises a Maintenance Coordinator.
Maintenance and facilities duties
- Plan and perform building maintenance, repairs, inspections, and grounds upkeep; assign and track preventive and corrective work orders.
- Purchase and distribute supplies within approved budgets; maintain stock, service, inspection, and asset records.
- Perform minor electrical and plumbing work within qualifications and refer specialized or regulated work to qualified trades.
- Coordinate contractor scopes, quotations, schedules, safety, quality, costs, and service documentation.
- Maintain safe, clean common areas and coordinate urgent janitorial work, seasonal grounds care, snow removal, salting, and sanding.
- Coordinate inspections and maintenance of HVAC, pumps, controls, emergency equipment, and other critical building systems.
Safety, records, and supervision
- Assess operational risks, diagnose building-system deficiencies, assign corrective actions, and escalate urgent safety, service, or capital issues.
- Apply safe work procedures and participate in the Joint Health and Safety Committee; respond to after-hours emergencies as required.
- Monitor spending, evaluate repair-versus-replacement options, and recommend cost-effective improvements.
- Maintain daily operational and safety logs, work-order records, and reports on equipment performance and compliance concerns.
- Lead maintenance staff, allocate work, review performance, coordinate coverage, and support recruitment and onboarding as requested.
- Coordinate work with housing operations, program staff, and service providers to minimize disruption to residents and services.
Required qualifications
- 4th Class Power Engineering certification, or successful completion of the MMP Certificate program with at least 5–7 years of progressive commercial-building or multi-residential maintenance experience.
- Knowledge of HVAC and building automation, boilers, chillers, pumps, plumbing, electrical, and life-safety systems; ability to identify work requiring qualified trades.
- Ability to comply with OHS requirements, building and fire codes, and public health standards.
- Valid Alberta Class 5 Driver’s License, reliable vehicle, and $2 million automobile liability insurance.
- Ability to obtain and maintain a clear Police Information Check with Vulnerable Sector Check and Intervention Record Check.
Preferred qualifications and capabilities
- Safety certifications such as WHMIS, First Aid, Lockout/Tagout, and Fall Protection are assets.
- Capabilities include maintenance troubleshooting, leadership, prioritization, budget management, communication, technical reporting, conflict resolution, and accurate recordkeeping.
- Awareness of mental health, recovery-oriented practice, crisis intervention, and information and referral services.
- Proficiency with building access and key-control systems, surveillance equipment, computers, mobile devices, Microsoft Office, Teams, SharePoint, and Outlook.
Schedule and working conditions
- Work takes place in residential apartment settings and includes manual labor, computer use, power tools, and motorized equipment.
- The position requires the ability to lift 50 pounds and perform physical duties indoors and outdoors in varying weather.
- Work may include shifts, evenings, weekends, statutory holidays, and emergency on-call coverage; after-hours responses may be required.
- The role includes frequent interaction with people experiencing stress, crisis, or complex personal situations and requires emotional resilience and professionalism.
- Travel between sites, suppliers, and the main office is required.
Work location
- The job description lists the location as in office and describes work in residential apartment settings and across assigned facilities.
Organization
CMHA Edmonton is a community-based organization focused on mental health and wellbeing, crisis response, housing services, peer and family programs, and community initiatives.
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