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Maintenance Technician - Elevators and Escalators

TALENTMATEDubai, UAE1 weeks agoMid-Senior
Mid-Seniorfulltime

Skills

ElevatorsEscalatorsMaintenance

About This Role

Job Description

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through direct presence in 7 regions to complement our growth plans, we are looking for Maintenance Technicians with a

service mindset

to provide professional service to our customers.

In this role, you will be at the core of KONE - an everyday hero who makes peoples lives easier.

You will work towards ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication to the customer and the people using the equipment.

As a maintenance technician, you will be performing regular maintenance checks and tasks, as well as attending call-outs.

Responsibilities

  • Customer relationship management
  • Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
  • Responsible for accurate and real-time back reporting of work performed (at the equipment level)
  • Accountable for equipment safety and performance
  • Accountable for identifying site risks, and communicating them to his supervisor
  • Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure
  • Accountable for identifying “unplanned” service repairs based on the equipment needs.
  • Service operations
  • Accountable for the end-users and the site safety
  • Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
  • Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes
  • Accountable for raising sales to lead to his supervisor
  • Accountable for exact and timely back reporting of the work done according to the process
  • Responsible for submitting timesheets based on the execution
  • Responsible for keeping the service tooling, van, instruments, etc safe, maintained, and in good condition
  • Responsible for regular updates of his supervisor on all relevant information

Requirements

  • ITI/Vocational Certificate /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent
  • Good verbal and written English communication skills
  • Candidates with basic IT skills will be given a preference
  • Candidates with basic digital foundation skills will be the right candidate for this position
  • Minimum 2 - 5 years of solid Preventive Maintenance and Troubleshooting experience with a reputed elevator company is a must
  • Candidates meeting the above requirements should only apply for this position.
  • *At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
  • Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
  • Sustainability is an integral part of our culture and the daily practice.
  • We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
  • In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*
  • Read more on
  • ***www.kone.com/careers***

Job Details

Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.kone.com/en/ Job Function: Management Company Industry/

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