Maintenance Manager - Transportation Shuttle
Role Overview
The resort is seeking a Maintenance Manager for its Transportation Shuttle team.
Key Skills for This Role
Full Job Posting
About the resort
Wynn Al Marjan Island is an integrated resort planned to open in 2027 in Ras Al Khaimah, UAE.
Position
The resort is seeking a Maintenance Manager for its Transportation Shuttle team.
Fleet maintenance and workshops
- Develop preventive, predictive, and planned maintenance programs for luxury vehicles.
- Schedule maintenance to maintain fleet availability and reduce VOR rates and downtime.
- Set KPIs for maintenance performance, reliability, and cost efficiency.
- Lead internal and external workshops and ensure OEM standards are followed.
- Supervise technicians, inspectors, and workshop coordinators; oversee technical training.
- Validate diagnoses for high-value vehicles and conduct audits, inspections, and post-maintenance quality checks.
Vendors, compliance, and budgets
- Liaise with OEM service centers, parts suppliers, and specialist repair facilities.
- Negotiate SLAs, parts pricing, warranties, and recall processes; ensure external work meets Wynn quality standards.
- Ensure compliance with UAE regulations, roadworthiness standards, and safety protocols; maintain maintenance records.
- Manage the annual maintenance budget and track costs, parts inventory, and resource use.
Fleet performance and readiness
- Implement digital fleet health monitoring and telematics integration and analyze vehicle performance data.
- Recommend fleet improvements, upgrades, or replacements using lifecycle analysis.
- Monitor driver performance and scorecards and promote quality, precision, and guest-focused fleet readiness.
- Oversee exception handling, vehicle recovery procedures, and training in new technology and OEM procedures.
Qualifications and experience
- Seven or more years managing premium or luxury fleet maintenance; hospitality, limousine, or VIP transport experience is preferred.
- Experience with European luxury brands and advanced diagnostic systems.
- Strong understanding of UAE automotive licensing and insurance regulations and RTA/RAKTA requirements.
- Experience managing third-party service contracts and vendor performance.
- Expert knowledge of luxury vehicles, operating systems, and OEM maintenance practices.
- A bachelor’s degree in automotive engineering, mechanical engineering, or a related field is preferred.
Additional qualifications
- Strong leadership, communication, and negotiation skills; high attention to detail and commitment to quality and safety.
- Budgeting, cost optimization, and analytical report-writing capability.
- English proficiency is required; Arabic is highly desirable.
- Ability to work in fast-paced, guest-oriented operations and manage confidential, high-value fleet operations.
Benefits
- The employer describes an attractive salary paid in UAE dirhams, without specifying a pay cadence.
- Benefits include leave, healthcare, life insurance, and incentive programs.
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