Maintenance Coordinator

As the Maintenance Coordinator (MC) reporting to our Maintenance Service Manager (MSM), you will work closely with our Operations team, making an impact in a number of ways:

Supporting the MSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs

Work as part of a multi-disciplinary team of managers, technicians and third party vendors to plan, manage and supervise maintenance activities, both planned and reactive, on a nominated site

Support the MSM in delivering asset management services including, asset management delivery planning, maintenance planning, condition monitoring, and lifecycle planning

Provide asset data management, utilizing the CMMS/IWMS including maintenance task specifications, drawings and fire engineering reports, records management, wastewater management, air quality management, water quality management and utility efficiency

Coordinate the work order and administrative tasks for all on-site activities of technicians/engineers, and suppliers

Act as the reliability champion for the site and support delivery of reliability-centered maintenance (RCM)

Managing and raising work orders (WO) and access requests for repairs and maintenance tasks

Updating the 52 Week Plans and continually reviewing asset management/maintenance plans

Continually refining the CMMS system data/information including maintenance performed, uploading of service reports, faults/RCA, and updating of asset information

Managing Planned Preventative Maintenance (PPM) and WO processes

Support other sites during peak periods/as required

Ensure accuracy and high quality of all data entered into applicable system(s)

Preparing and controlling documentation for internal and external audits

Sourcing relevant data to support completion of monthly, and quarterly reports

Ad hoc reporting as required

Ensure compliance with, local, state and federal regulatory requirements including environmental, building, fire, health & safety

Assisting general site administration tasks

Use CMMS and other software to provide/support inventory management (tools, equipment, and consumables)

Use the CMMS and other sources of information to increase efficiency, generate customer reports, lower maintenance costs, improve work order management, increase equipment life, and support data-driven maintenance decisions

3+ years’ experience in a maintenance planning function, ideally in critical environment or data centres

A degree/technical qualification in a relevant field such as electrical/mechanical/MEP engineering

Strong experience in the use of Computerised Maintenance Management Systems like ServiceNow, Maximo, Si7, Tririga, and Archibus etc

Excellent use of Microsoft Packages such as MS Word, Excel, PowerPoint and ability to manipulate and interpret large amounts of data utilizing BI tools, and pivot tables is a plus

Familiarity with local/national regulatory codes, guidelines, and permit processes

Understanding of ITIL and mechanical and electrical systems

Excellent understanding of data centre operations and processes

Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical team members

Analyse complex problems, identify root causes, develop and implement effective solutions