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Mail Room Clerk

ABM US
California, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
Workday

Full Job Posting

Qualifications

  • Skills Requirements:
  • Ability to adhere to time-sensitive tasks by working quickly and efficiently throughout the workday.
  • Strong attention to detail and the ability to work in a fast-paced environment.
  • Strong sense of urgency.
  • Integrity, discretion, and respect for confidentiality and privacy.
  • Ability to read and understand equipment manuals.
  • Typing, computing, and data entry skills.
  • Good communication, interpersonal, and customer service skills with all internal and external contacts.
  • Time management – strong ability to prioritize, meet deadlines and work under pressure.
  • Flexible and supportive team member.
  • Contributes ideas on ways to optimize or improve the team, the department, and the Company.
  • Education, Experience, & Licensing Requirements:
  • High school diploma or equivalent
  • Competent and working knowledge of navigating Microsoft Suite, Google Workspace and Mail Services software
  • College degree or equivalent work experience preferred
  • Experience working in an office setting.
  • Previous mailroom or clerical experience a plus
  • Customer Service Experience

Responsibilities

  • Maintain the mail, package and parcel inventory and replenishing supplies as needed throughout conference rooms and satellite stations on client campus.
  • Creates shipping labels for courier packages online.
  • Collect packages in satellite campus location for mail services
  • Maintain the FedEx, UPS, DHL or similar shipping label file.
  • Operate and maintain mailroom equipment, such as postage meters, check printers and stuffer.
  • Act as point of contact for mailroom equipment repair and maintenance vendors.
  • Drop or coordinate shipping of commercial packages to a commercial hub (as needed)
  • Assist with package tracking by updating, responding and/or assigning cases.
  • Assists in the handling of mail services related inquiries either via case management system, phone or in person with professionalism, courteous and a sense of urgency.
  • Participate in projects as assigned.
  • Escalate concerns or difficulties to the Campus Manager (Sr. Facilities Manager) with a sense of urgency.

Preferred Qualifications

  • College degree or equivalent work experience preferred
  • Previous mailroom or clerical experience a plus

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