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MAC Specialist

Staff Connect Information Technology Consultants , UAE2 months agoSenior
Seniorfulltime

Skills

IT Support Specialist AppleClient Systems Administrator AppleApple Systems Engineer

About This Role

Overview

  • Resolving issues escalated from L1 & 2
  • Managing Workspace ONE and WS1 Access
  • OS & software patching via MDM
  • Advanced Google Workspace administration and complex identity/access cases
  • Zero-touch deployments and custom scripting
  • Deep troubleshooting across macOS and Windows
  • Creating clear SOPs and technical guides for the service desk
  • Monitoring device health, security posture, and encryption gaps
  • Supporting Zoom Rooms and conference technology
  • Leading small IT projects (rollouts, refreshes, improvements)
  • Identifying recurring issues and implementing long-term solutions
  • Practical experience with core IT infrastructure, networking, and enterprise identity systems (IdP, SSO, access control)

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