M45I0: Sales Enablement Facilitator Account Executive-Senior

Overview

Role Summary

1. Sales Training & Facilitation

• Deliver engaging instructor-led, virtual, and blended learning programs for sales teams across multiple levels.
• Facilitate onboarding programs for new sales hires to accelerate ramp-up and productivity.
• Conduct workshops on sales skills, consultative selling, negotiation, customer engagement, pipeline management, and solution selling.
• Lead coaching sessions, role plays, simulations, and field learning interventions.

2. Sales Enablement Strategy & Content creation

• Support the development and execution of sales enablement strategies aligned to business priorities.
• Collaborate with Sales Leaders to identify capability gaps and training needs.
• Drive adoption of sales methodologies, tools, playbooks, and CRM processes.
• Enable sellers with relevant content, messaging, and customer conversation frameworks.
• Design high-impact learning content, facilitator guides, participant workbooks, e-learning modules, and sales playbooks.
• Create customer-centric training materials tailored to different market segments and sales roles.
• Continuously update training content based on market trends, product changes, and business needs.

**3.** **Coaching & Performance Support**

• Partner with frontline managers to institutionalize a coaching culture.
• Conduct sales observations, feedback sessions, and coaching interventions to improve seller effectiveness.
• Provide reinforcement learning and performance support tools to sustain learning outcomes.
• Act as the central point of coordination between marketing, leadership, and sales teams

**4.** **Measurement & Reporting**

• Track training effectiveness using business and learning metrics.
• Analyze learner feedback, performance data, and sales impact.
• Provide regular reports and recommendations for continuous improvement.

Required Skills & Competencies

• Strong facilitation and presentation skills
• Sales enablement and adult learning expertise
• Consultative selling knowledge
• Coaching and mentoring capability
• Stakeholder management and influencing skills
• Instructional design and content development
• Project and program management
• Data analysis and business acumen
• Excellent communication and interpersonal skills
• Required experience:
• 8+ years of experience in Sales Training, Sales Enablement, Learning & Development
• Experience working with sales organizations in a regional or global environment
• Exposure to CRM platforms, digital learning tools, and sales enablement platforms
• Certification in coaching, facilitation, or instructional design preferred
• Interpersonal Skills; Presentation Skills; Written & Verbal Communication Skills; Accuracy & Attention to Detail; Team Working Skills; Project Management
• FedEx was built on a philosophy that puts people first, one we take seriously.
• We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
• All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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