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Luxury Residential Concierge – Gowanus

Bushburg
Brooklyn, USA
Full-time
Entry
Onsite
Discovered 1 months ago
BuildingLinkManageGo

Full Job Posting

Responsibilities

  • Greet residents, guests, and vendors in a warm and professional manner.
  • Monitor lobby activity and manage building access to ensure resident safety.
  • Assist residents with packages, deliveries, and general service requests.
  • Answer phone calls and provide building information or directions as needed.
  • Coordinate maintenance requests and communicate with the maintenance team.
  • Maintain a clean, organized lobby and concierge desk area.
  • Log visitors and contractors and monitor security cameras for unusual activity.
  • Track and manage building keys when required.
  • Respond to emergencies following building procedures.
  • Support management with resident requests and day-to-day operations.

Preferred Qualifications

  • Experience working in a luxury residential building, hotel, or hospitality environment.
  • Familiarity with residential management platforms such as BuildingLink, ManageGo, or similar systems.
  • Strong knowledge of Brooklyn or NYC neighborhoods, dining, and local services.
  • Experience coordinating packages, vendor access, and resident service requests.
  • Multilingual abilities are a plus.

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