Loss Prevention Supervisor

About This Role

Supervise, train, and mentor loss prevention staff assigned to your shift, fostering a collaborative and supportive team environment Monitor and patrol assigned areas to provide a safe environment for guests and employees while minimizing opportunities for loss or damage Anticipate potential security risks and respond promptly to disturbances, prohibited conduct, and emergency situations Conduct thorough investigations into theft, lost items, noise complaints, assault complaints, and other guest or employee incidents; complete detailed documented reports Maintain vigilance of surveillance cameras, monitors, and alarm panels; demonstrate proficiency in their operation and respond appropriately to alerts Coordinate and manage all fire alarms and emergency situations within the property in accordance with established protocols Investigate duress alarms and suspicious persons on property; demonstrate comprehensive knowledge of applicable codes and procedures Receive and prioritize radio and telephone reports of emergency situations; determine nature, location, and priority; promptly dispatch emergency response and backup as necessary Respond to scenes of guest or employee accidents; administer first aid/CPR as required; communicate essential information to emergency medical services Manage the lost and found items program; document, organize, and store items; coordinate return of lost items to guests Conduct health screening for all employees, contractors, and visitors entering the property; issue badges for contractors and maintain accurate records Issue radios and keys to designated personnel; maintain accurate records and ensure safekeeping of all equipment Inspect employee packages, purses, and bags as employees enter or leave the property Maintain complete knowledge of and comply with all departmental policies, service procedures, and standard