Logistics Supervisor, Logistics Supervisor

Role overview

Operations and team leadership

• Support daily delivery-station operations and continually prioritize and improve safety.
• Supervise logistics assistants, coordinators, and delivery associates to meet operational KPIs.
• Monitor performance, coach staff, and partner with supporting departments to improve logistics processes.
• Set expectations with delivery service providers and raise the quality of their deliverables.
• Interview candidates for associate roles.
• Brief and monitor driver and associate workloads, ensuring administrative tasks are accurately completed.
• Measure workflows and daily metrics; support site performance tracking, trending, and reporting.
• Train and mentor new associates and follow up on process-related issues.
• Partner with the Operations Manager on staffing, training needs, absences, performance management, coaching, and productivity.
• The role includes pushing carts up to 100 pounds and lifting packages up to 15 kg.
• Work different shifts and overtime when needed.

Basic qualifications

• Experience in warehouse operations.
• Experience in logistics.

Preferred qualifications

• Experience with planning, performance metrics, and process improvement is preferred.
• A bachelor's degree or equivalent in a related field is preferred.