Logistics Supervisor

What you’ll do

• Supervise the day-to-day activities of the logistics team Ensure customer orders are completed within agreed SLAs and deadlines Monitor workflow, workload and resource allocation to maximise efficiency Support inbound and outbound warehouse operations Provide guidance and support to the team during busy periods and changing priorities Promote a positive team culture focused on accountability, collaboration and customer service Monitor work queues and support effective workload planning Maintain accurate operational records and reporting Act as an escalation point for customer and operational issues Liaise with customers, colleagues and internal teams via phone, email and meetings Escalate risks and issues appropriately to minimise impact on service Support continuous improvement initiatives to improve efficiency, quality and customer satisfaction What you’ll need Experience working within a fast-paced warehouse, logistics or operational environment Previous supervisory or team leadership experience would be advantageous A good understanding of working within an SLA-driven environment Strong organisational and time-management skills Good administrative and reporting skills Strong problem-solving and decision-making abilities Excellent verbal and written communication skills The ability to prioritise and manage multiple tasks effectively Confidence working under pressure and to demanding deadlines Strong attention to detail and a commitment to quality A customer-focused mindset and the confidence to communicate with people at all levels Able to obtain Security Clearance About us Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #winningtogether #peoplematter