Logistics Manager

Role overview

Logistics operations and improvement

• Oversee transportation, warehousing, distribution, order fulfillment, shipment coordination, schedules, routes, and delivery activities.
• Develop logistics strategies and standard operating procedures to improve efficiency, service quality, productivity, and cost effectiveness.
• Monitor inventory, stock movements, warehouse activity, and records; prevent discrepancies.
• Set KPIs for delivery accuracy, on-time delivery, transportation costs, and warehouse efficiency; analyze results and recommend improvements.
• Manage logistics providers and negotiate service agreements, transportation rates, and delivery terms.
• Coordinate suppliers, freight forwarders, shipping companies, customs brokers, and internal procurement, sales, customer service, finance, and warehouse teams.

Compliance, team leadership, and reporting

• Ensure shipment documentation and operations comply with transportation, customs, import, export, trade, workplace safety, and company requirements.
• Maintain shipping documents, delivery orders, invoices, inventory reports, and logistics records.
• Manage budgets and expenses, implement cost savings, and prepare performance reports, cost analyses, and operational updates for senior management.
• Identify supply chain risks and develop contingency plans; investigate delays, damaged or lost goods, and complaints, then implement corrective actions.
• Lead, supervise, and train logistics personnel and build effective relationships with partners and stakeholders.
• Evaluate logistics systems and technologies for better shipment tracking, inventory visibility, reporting, and coordination.

Requirements

• Proven experience as a Logistics Manager, Supply Chain Manager, Transportation Manager, or in a similar logistics-related role.
• Strong understanding of logistics operations, transportation planning, warehouse management, inventory control, and distribution.
• Experience managing teams, coordinating shipments, and overseeing daily operations.
• Knowledge of shipping documentation, freight management, customs procedures, and import/export requirements.
• Proficiency in Microsoft Excel and other tools for performance analysis and cost monitoring.
• Strong leadership, planning, organization, analytical, problem-solving, communication, negotiation, and stakeholder-management abilities.
• Ability to manage multiple shipments and deadlines, interpret data, maintain accurate records, identify risks, and develop contingency plans.
• A relevant bachelor's degree is preferred. Familiarity with ERP, WMS, TMS, logistics partners, international logistics, cross-border transport, e-commerce fulfillment, or 3PL operations is advantageous; relevant certifications are advantageous.

What the employer offers

• Opportunity to lead logistics operations and contribute to business efficiency and supply chain performance.
• Exposure to transportation management, warehouse optimization, international shipping, and supply chain strategy.
• Collaborative environment, professional development, training, mentorship, and opportunities to implement process improvements.
• Competitive compensation and a comprehensive benefits package.
• Potential career progression into senior logistics, supply chain, regional logistics, operations director, or head of supply chain roles, depending on experience and organizational structure.