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Logistics Executive, Delivery Partner Management

Amazon
Riyadh, KSA
Full-time
Onsite
Discovered 1 weeks ago
Delivery Service Partner managementTransportation operationsOperational performance monitoringBusiness process and workflow analysisPerformance metrics and reportingForecasting and budgeting

Full Job Posting

Role summary

Manage Amazon Delivery Service Partners and act as the bridge between partners and Amazon.

The Delivery Partner Management team supports partner relationships throughout the business lifecycle and helps partners address challenges and plan effectively.

Key responsibilities

  • Understand transportation-operations issues and challenges, identify strengths and weaknesses, and recommend improvements.
  • Map business requirements and processes, analyze workflows, design solutions, and prepare functional specifications.
  • Develop and report performance metrics, executive updates, forecasts, and budgets to identify improvement opportunities.
  • Apply industry practices when solving business problems.
  • Monitor program operational performance and own network-compliance scores for associated accounts.
  • Track delivery partner capacity reliability.
  • Launch projects and services by coordinating with stakeholders and on-ground partners.
  • Connect regularly or as needed with partners to support smooth operations.
  • Coordinate with stakeholders and Delivery Service Partners to resolve issues.
  • Advise partners on business challenges, planning, and strategy, and recommend solutions.

Basic qualifications

  • Fluent spoken, written, and reading English.
  • Bachelor’s degree.

Preferred qualification

  • Experience with Microsoft Office products and applications is preferred.

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